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Privacy Policy

Non-legalese, Simple English Summary

  1. You provide your personal information (email, phone number, etc.) to us while creating an account with us. We store that information reliably. We use that information to serve you

  2. When you install our services on your website / app, we collect non-personally identifiable data of your visitors / users

  3. You (and/or your visitors) have an option to opt-out of being tracked by our services. Please see our opt-out page for more information

Privacy Policy

1. Introduction

This Privacy Policy describes the privacy practices of Wingify Software Private Limited (“We or Wingify”) regarding collection of information from the user of and VWO app collectively referred to here as “Website” and is a part of Terms of Use. It explains when and how Wingify collects Customer information, how we use such information, and the circumstances under which we may disclose such information to others. Your privacy is of paramount importance to Wingify. Capitalized terms that are not defined in this Privacy Policy have the same meaning as given to them in our Terms of Use. By accessing or using this Website, you expressly consent to our use and disclosure of your personal information in any manner described in this Privacy Policy.

2. What type of information we gather

Because the Services host your website statistics on our servers, you must register for an account for the desired services. The registration process asks for your personal information such as but not limited to:

  1. Username

  2. Password

  3. Email address

  4. Phone number

Wingify may also gather information such as the first name or the last name, browser type and version, country, city, etc., and store such information.

3. Service Specific Information (Applies to only on-page Surveys and Recordings)

In case a Customer of Wingify opts for specific Services where information/data of end users of customer's websites is required, Wingify's customers can determine and select the kind of information or data they want to collect from their end users and send it to Wingify for analysis and storage. The data/information collected by the customer shall be subject to their own Privacy policy in force. Wingify's Privacy Policy does not apply to any end user data that it may collect, obtain, or access in connection with operating the specific service on behalf of the customers.

4. Cookies and other similar technologies

Cookies are small files stored on your computer and are useful for enabling the browser to remember information specific to a user. We place cookies in end user’s and customer’s browser to identify the user. Cookies do not contain any of your personally identifiable information. If you do not wish to provide any information through cookies to Wingify, you may choose not to use the services. We may also collect and store information locally on your device, using mechanisms such as browser web storage.

5. How do we use this information

When you sign in to the Service, our servers automatically record information that your browser sends whenever you visit the Website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request, browser user agent, and one or more cookies that may uniquely identify your browser.The Information disclosed by the Customer to Wingify on the Website can be used by Wingify and its subsidiaries to analyze, personalize and improve the experience of its customers.

When you send email or other communication to Wingify, we may retain those communications in order to process your inquiries, respond to your requests, and improve our services.

If you install the opt-out code snippet on your website, we stop storing IP address or any other personally identifiable information of your website visitors or users. In case you (or your website visitors or users) want to opt out of tracking, please see our opt-out page.

Wingify will not share your personal information without your consent or unless required by law.

Wingify will not share your website / app statistics without your consent.

Wingify only processes your personal information for the purpose of providing, improving, ensuring the delivery of, and developing new services for users.

If Wingify is involved in a merger, acquisition, or any form of sale of some or all of its assets, Wingify will provide you notice before transferring your personal information and subjecting it to a different privacy policy.

6. Disclosure of information to third parties

We may share with third parties certain pieces of aggregated, non-personal information such as the number of websites using Wingify services. Such information does not identify you individually. Further, we restrict access to personal information to employees, contractors, and agents who need to know that information in order to operate, develop, or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

We do not exercise control over the websites that may be linked to the Website. These other websites may place their own cookies or other files on your computer, collect data, or solicit personal information from you.

7. How we protect your information

Wingify has implemented reasonable security mechanisms to protect Wingify's Customer Information and Customer User Data that is maintained on Wingify's servers from loss, misuse and unauthorized access, disclosure, alteration and destruction. Examples of these security mechanisms include limited and password-protected access, high-security public/private keys, encryption on processed data, and TLS to protect transmission of data.

However, please keep in mind that no security system is impenetrable. It may be possible for third parties to intercept or access Wingify's Customer Information and Customer User Data in spite of these measures. Although an extremely rare possibility, in such situations, Wingify cannot guarantee the security of your information and cannot be held responsible for unauthorized access to Wingify's Customer accounts.

7. Change to this privacy policy

Wingify retains the discretion to amend or modify this Privacy Policy from time to time. If we make material changes to the way we collect, use or disclose Personally Identifiable Information, we will notify you by posting a clear and prominent announcement on the Website as well as email before the changes become effective

Wingify uses remarketing to advertise across the Internet. Along with the Google Analytics cookie, the DoubleClick cookie is collected by Google based on your browsing history. This helps us gain an understanding of our visitors' Demographics and Interests. The reports are anonymous and cannot be associated with any individual personally identifiable information that you may have shared with us.

If you want to opt out of this, please change your settings by going to Google's Ad Settings page.

The terms and conditions along with privacy policies with all references, constitutes the sole and entire agreement of the parties to this agreement with respect to the subject matter contained herein, and supersedes all prior terms and conditions which were agreed by the Customer.

For any queries regarding this Privacy Policy, or about any information collected by , please contact us at

Last updated: September 19, 2016

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