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With more than 150 case studies on successful A/B tests performed (woah!), the VWO resource library offers a plethora of actionable tips on conversion rate optimization — to newbie and veteran marketers alike. However, going through all of those case studies at once can be a strenuous task. So, I decided to curate the top 10, the learning from which…

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So you’ve spent time, money and effort creating your online shop. Your landing page is engaging, your product descriptions are tempting and your product photos are spot on. You have a steady stream of traffic coming to your site – but are your sales figures matching up? If not, it might be time to optimize your checkout process. Your checkout…

By now, most companies know enough about data-driven marketing to ask for it. They want real numbers backing every decision, and marketers have narrowed down the “intangibles” by finding new ways to measure nearly everything. Have we entered a Golden Age of personalized marketing? Perhaps. One thing we know for sure: Conversion Rate Optimization is poised to become a highly…

Live Chat vs Phone : Query Type

From research to purchase, a typical customer journey is fraught with friction and anxiety. 77% of users say they want to contact a real person before buying. Contact can happen through phone, email, chat or social channels. But an overwhelming majority of 73% consumers feel live chat provides the highest satisfaction levels, compared to email with 63% and 44% for…

Charming Charlie Homepage

VWO recently conducted a giveaway along with Concept Feedback where we promised a free website evaluation by a Concept Feedback expert. Charmingcharlie.com won this contest and Concept Feedback expert Tom Charde along with the team has been working hard to churn out a brilliant review for this website. Read on for a review of CharmingCharlie.com, head to tail. Analysis Environment Note that the following analysis was done viewing…

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