35 Essential Customer Experience Statisitics You Need to Know

35 Essential Customer Experience Statisitics You Need to Know

Customer expectations are higher than ever, with brands like Netflix and Amazon setting the standard…

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Mareen Cherian

Mareen Cherian

15+ Min Read
25 Usability Testing Statistics and User Experience Insights to Transform Your Design

25 Usability Testing Statistics and User Experience Insights to Transform Your Design

You’ve added animations, lots of images, engaging carousels, and even personalization to your website.  With…

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Pratyusha Guha

Pratyusha Guha

14 Min Read
Customer Satisfaction Survey Examples Covering Top Questions

Customer Satisfaction Survey Examples Covering Top Questions

Next time you see negative feedback in your customer satisfaction survey, be grateful.  Let me…

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Pratyusha Guha

Pratyusha Guha

14 Min Read
Mastering Brand Engagement: Strategies and Real-Life Examples

Mastering Brand Engagement: Strategies and Real-Life Examples

When companies are crafting their brand engagement strategies, they have a choice to make. They…

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Pratyusha Guha

Pratyusha Guha

14 Min Read
A Guide to Digital Customer Engagement: Strategies, Examples & Trends

A Guide to Digital Customer Engagement: Strategies, Examples & Trends

Search, tap, pay, and your order is confirmed – in today’s fast-paced world, customers are…

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Ketan Pande

Ketan Pande

14 Min Read
Customer Engagement vs. Customer Experience vs. Customer Satisfaction – Meaning, Importance, and Examples

Customer Engagement vs. Customer Experience vs. Customer Satisfaction – Meaning, Importance, and Examples

It’s all about the basics. In a world where competition is intense and customers have…

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Ashley Bhalerao

Ashley Bhalerao

13 Min Read
How Data Can Drive Increased Personalization

How Data Can Drive Increased Personalization

I was on a hunt to find the perfect skincare brand for me, and guess…

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Pratyusha Guha

Pratyusha Guha

10 Min Read
How to Measure Personalization Success: The Key Metrics

How to Measure Personalization Success: The Key Metrics

Imagine yourself as a bike racer, working hard to win the next competition. You change…

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Ketan Pande

Ketan Pande

9 Min Read
What Is Personalized Marketing and Why Is Machine Learning an Effective Tool for It?

What Is Personalized Marketing and Why Is Machine Learning an Effective Tool for It?

What is personalized marketing, how does it boost your conversion rate, and how can machine…

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Pohan Lin

Pohan Lin

11 Min Read
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Shanaz Khan from VWO

Hi, I am Pratyusha from the VWO Research Desk.

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