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AdaptiveCX

Generic experiences are costing you. It's time to adapt.

AdaptiveCX delivers real-time adaptive experiences for all visitors by detecting affinities and adapting journeys on the fly - turning every interaction into an opportunity.

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The problem

90% of your visitors are completely anonymous. Don’t let them slip away.

Traditional tools miss visitors without historical data or cookies, leaving 90% of your traffic with a generic experience.

AdaptiveCX turns this blind spot into opportunity. Our AI analyzes real-time behaviors to predict intent instantly — personalizing the journey from the very first click.

Predictive, affinity-driven, and real-time. All in one platform.

Control the entire digital experience by acting on visitor intent as it unfolds, without complex setups or reliance on third-party tracking.

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Predictive intent

Anticipate next actions in milliseconds based on live engagement.

Affinity-driven

Align content and promotions with user-specific preferences and category interest.

Instant adaptation

Deliver customized layouts and offers on the fly without page refreshes.

Cookie-less & private

Personalize effectively while respecting privacy and cookieless standards.

Launch, adapt, optimize without depending on your engineering team

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No-code controls

Marketers can define models and adjust journeys through a visual builder.

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Real-time speed

Launch campaigns and react to trends in milliseconds.

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Seamless integration

Works with your existing search engines, CDPs, and recommendation tools.

Every visitor has a different intent. Your carousels and layouts should reflect that.

Stop treating every visitor the same and highlight messages and products most likely to convert.

Anonymous personalization

Build high-context journeys based entirely on active browsing patterns.

Incognito Browsing Affinity to category Prediction to Purchase High Speed Scrolling Image
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Live reordering

Elevate priority categories based on session affinities for 40% more pageviews.

Affinity-driven banners

Landing page heroes adapt instantly to match a visitor's interest.

Predictive cross-sells

Surface relevant offers that naturally fit the real-time session flow.

Turn high-intent moments into conversions

The customer journey isn't linear. Meet visitors at critical touchpoints with adaptive experiences that move them confidently toward conversion.

Intelligent alternatives

Surface relevant products when items are out of stock to boost visits 2-3x.

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Margin-safe incentives

Offer the right discount at the right moment without eroding margins.

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Contextual guides

Help visitors choose confidently with adaptive product guidance.

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Built for the way your team works

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20ms latency

Instant predictions without slowing down your site.

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Quick setup

Easy deployment via a single JavaScript tag.

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Privacy-first

Cookie-less and fully compliant with GDPR/CCPA.

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Real-time signals

Captures clicks and scrolls to determine immediate intent.

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Pre-trained AI

Start instantly with models designed for intent and affinity detection.

Get enterprise-grade security and support from day one

Work confidently, knowing that we have always got your back for your security and support. Build and scale your testing programs with ease.

Your data is safe and secure with us

We value our customers' trust in our platform. Hence, we try our best to comply with security and privacy mandates across physical and digital geographies.

Explore Privacy & Security
gdpr ready certificattion
ccpa ready certification
International Organization Standardization Certification
ccpa ready certification
gdpr ready certificattion
ccpa ready certification
International Organization Standardization Certification
gdpr ready certificattion
International Organization Standardization Certification
International Organization Standardization Certification
International Organization Standardization Certification

Two-factor authentication (2FA)

Enhance VWO account security with two-factor authentication at the user or workspace level using authenticator apps or email passcodes.

Data storage

VWO has data centers in the US, the EU (Belgium), and India. Our CDN uses a load balancer, is hosted on Google Cloud Platform, and spans 10 locations from Japan to Brazil for faster loading.

Dedicated customer success manager

Leverage our training programs and dedicated success manager to optimize your website for better conversions.

Support with a constant CSAT of ~99%

You can count on us all year round for your most minor query while running the most complex experiments. Our technical experts will guide you all year round.

Single sign-on (SSO)

Log into VWO securely and conveniently using SAML 2.0-based single sign-on via identity providers like Google, Azure Cloud, OneLogin, Okta, and others.

Role-based permissions

Get Sub-accounts and varying levels of user permissions to bifurcate testing for client/agency and role division for the enterprise.

Stop guessing what your visitors want. Start adapting in real-time

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Frequently Asked Questions

Traditional tools are reactive. Adaptive CX is proactive—analyzing real-time behavior to predict intent and adapt the page in milliseconds, even for first-time visitors.

Yes. By using in-session signals instead of cookies, it personalizes the ~90% of traffic that traditional tools miss.

Yes. AdaptiveCX is cookie-less and doesn't store PII, making it fully GDPR and CCPA compliant.

You can go live in under an hour with a simple JavaScript tag. No code required for daily management.