Underwater Audio is a US-based supplier of products such as aqua goggles, swimbuds, headphones, and waterproof iPods. Customers from several countries around the globe order their exclusive products through its eCommerce website.
The company’s eCommerce site and its product comparison page received sufficient traffic. However, engagement on its website was relatively low. This led to low conversions to sales. So, the objective of this campaign was to improve engagement and sales.
This is what the original product comparison page looked like:
As Emily from Underwater Audio said, “The (rather) unattractive table had information in terse phrases organized in no particular fashion (activity, seal, size, features, warranty, depth). The paragraphs continued below the fold and essentially repeated the table, with only a few unique additions hidden in the text. In short, it was not the most engaging page!”.
The test hypothesis was that providing product information concisely to make it easier for visitors to comprehend the key features and benefits of different products available would highlight the value clearly and enable prospects to make the purchase decision easily.
Underwater Audio created a Challenger page and A/B tested it against the original page. The test was set up and run by using the VWO platform.
This is what variation looked like:
The redesigned page (the variation) featured the following changes:
The test hypothesis was proved right, with the challenger beating the original to deliver 40.81% higher sales.
Here’s the comparison image for easy reference:
So, why did the redesigned page prove to be more effective?
Customers expect specific information to help them make up their minds. Specificity is one of the most important basics of effective copywriting because it answers the visitor’s question around “what’s in it for me” (W.I.I.F.M.). Would you buy something online if you are not sure of its benefits?
Websites that provide such information are better positioned to persuade visitors to buy.
The redesigned page scored on these counts:
Thank you for your time.