GetResponse’s Trial Offer Helped Them Increase CTR Using VWO Testing

GetResponse wanted to test if adding a Free Trial button on the home page will influence the number of purchases of paid accounts and number of registrations of free accounts.

There was a perception that providing a Free Trial button can decrease the number of sign-ups so it was quite a critical test.

They prominently placed a Buy Now call to action button on their home page. They also have a Free Trial plan, but it was not available on the home page and could only be found on certain pages.

Here’s how their home page looked like (notice the prominent Buy Now button):

They used VWO to quickly set up an A/B test in which variation had an extra Free Trial button next to the Buy Now button.

Here’s how the variation looked like (note the 2 prominent buttons):

The results they found after running the test were astonishing. GetResponse noticed that by adding free trial buttons on home page, the number of free accounts increased by 158.6%, while there was no negative influence on the number of paid accounts created on the home page. That was a strong proof in favor of providing a Free Trial button on the home page itself.

About the lessons that couold be derived from this test, Agnieszka Dabrowska, Brand Manager, GetResponse Brand Manager, said:

“It’s worth testing different variations of Call to Action (CTA) on the home page. We expected that by adding a free trial button on the home page, the number of paid accounts would decrease. We were positively surprised by the results. Not only did we manage to keep the sale at the same level, but we also noticed a huge increase in the number of free trial accounts, which will also result in a bigger number of upgrades in the future.”