VWO Logo VWO Logo

Hotjar vs Mouseflow

Assess which platform offers the most comprehensive visitor behavior insights

Conduct a comparative analysis of the capabilities and features of Hotjar and Mouseflow. Also evaluate how they stack up against VWO.

Try VWO Insights for Free Request Demo
Behavior analytics

Top brands leveraging VWO

Agoda Logo
Allstate Logo
Amazon Logo
Amway Logo
Arvato Logo
Blibli.com Logo
Blueair Logo
British Red Cross Logo
Browserstack Logo
Carrier Logo
Charles and Keith Logo
Cigna Logo
Clayton homes Logo
Decathalon Logo
Disney holidays Logo
Eastpak Logo
Egnyte Logo
Emerson Logo
Equinox plus Logo
Five-9 Logo
Fivetran Logo
Flex Logo
Flying tiger Logo
Flynas Logo
Appareal group Logo
Happy Fresh Logo
Homserve Logo
Housing Logo
Hub Logo
ICICI Bank Logo
Inacap Logo
Innova sport Logo
Iprospect Logo
Ispot TV Logo
Kaspersky Logo
Konfio Logo
Leonisa Logo
Lever Logo
Liberty University Logo
Glidan Logo
Micro Focus Logo
Millipore Logo
Mindvalley Logo
Nvidia Logo
O2 Logo
Omnisend Logo
OMV petrom Logo
Open table Logo
OSN COM Logo
Payscale Logo
Paytm Logo
Pennfoster Logo
Poweschool Logo
Rapha Logo
Rectruitee Logo
Rhenus Logo
Rmit online primary Logo
Robert Half Logo
Sanoma Media Logo
Sas Logo
Scandic Logo
Similar web Logo
Smartrecruiters Logo
Sonova Logo
Super Retail Group Logo
Suzuki Logo
TED Logo
Telenet Logo
Agoda Logo
Allstate Logo
Amazon Logo
Amway Logo
Arvato Logo
Blibli.com Logo
Blueair Logo
British Red Cross Logo
Browserstack Logo
Carrier Logo
Charles and Keith Logo
Cigna Logo
Clayton homes Logo
Decathalon Logo
Disney holidays Logo
Eastpak Logo
Egnyte Logo
Emerson Logo
Equinox plus Logo
Five-9 Logo
Fivetran Logo
Flex Logo
Flying tiger Logo
Flynas Logo
Appareal group Logo
Happy Fresh Logo
Homserve Logo
Housing Logo
Hub Logo
ICICI Bank Logo
Inacap Logo
Innova sport Logo
Iprospect Logo
Ispot TV Logo
Kaspersky Logo
Konfio Logo
Leonisa Logo
Lever Logo
Liberty University Logo
Glidan Logo
Micro Focus Logo
Millipore Logo
Mindvalley Logo
Nvidia Logo
O2 Logo
Omnisend Logo
OMV petrom Logo
Open table Logo
OSN COM Logo
Payscale Logo
Paytm Logo
Pennfoster Logo
Poweschool Logo
Rapha Logo
Rectruitee Logo
Rhenus Logo
Rmit online primary Logo
Robert Half Logo
Sanoma Media Logo
Sas Logo
Scandic Logo
Similar web Logo
Smartrecruiters Logo
Sonova Logo
Super Retail Group Logo
Suzuki Logo
TED Logo
Telenet Logo

Which factors should you consider when selecting a behavioral analytics platform?

Compare the essential capabilities of Hotjar and Mouseflow. Additionally, evaluate how VWO measures up against them.

Data capture method

Hotjar sets a daily session capture limit to manage the amount of traffic tracked each day. Once this limit is reached, Hotjar switches to sampling mode. The sampling algorithm evenly captures data over time.

Mouseflow uses monthly sampling, rather than daily sampling, to capture all website sessions until the monthly recording limit set by the user's plan is reached.

VWO offers flexible sampling options, allowing users to track 100% of their traffic or customize it to their preferences. This ensures that you gain valuable insights without being overwhelmed by excessive data.

Insights Settings

Dashboard feature

Hotjar dashboard allows you to view top issues, most-clicked buttons, session recording reports, segment-specific reports, key metric performance, trend reports, user attributes comparison, and suggested next steps.

Mouseflow presents dashboards for heatmaps, recordings, and other metrics separately, resulting in a fragmented analysis of visitor behavior.

VWO's dashboard evaluates visitor experiences across pages and segments, facilitating quick corrective actions. It helps identify friction trends, pinpoint page-level issues, and analyze dissatisfied user segments for targeted improvements. Additionally, it provides an overview of form analytics and active surveys to ensure comprehensive website optimization.

Insights Dashboard

Form analytics

Hotjar doesn’t offer form analytics.

Mouseflow offers form analytics and features like problematic segment identification. But, lacks advanced field statistics like hesitation time and ignored fields.

VWO helps you understand how visitors interact with your forms and why they abandon them through form analytics. It identifies which fields cause confusion, take the most time, or require multiple refills. With advanced filtering options, you can delve into form responses and analyze engagement across different visitor segments.

Form Analytics

Filters and event tracking

Hotjar provides a diverse array of filters, including standard and user behavior filters, to slice and dice data. However, it falls short in offering goal-reporting filters. For event tracking, it tracks custom and standard events.

Mouseflow offers limited filters, mainly focusing on struggle events in recordings and basic reporting filters. It has event-based triggers in surveys.

VWO provides an extensive range of filters, spanning from standard to user behavior filters, which include goal-reporting and funnel drop-off filters. These filters enable thorough analysis of heatmaps, recordings, and forms/surveys, allowing for detailed segmentation and deeper insights into visitor behavior. For event tracking, it tracks custom and standard events.

Insights Desktop Filters
Insights Settings
Insights Dashboard
Form Analytics
Insights Desktop Filters

Comparing key features

Let's compare the offerings of Hotjar, Mouseflow, and VWO in terms of heatmaps, session recordings, and survey capabilities.

Heatmaps Hotjar and Mouseflow both offer heatmap functionality. However, Hotjar doesn’t have features such as Click Area, Element List, and Browsable Heatmaps, while Mouseflow lacks an Element List and Click Area feature.
Heatmaps Hotjar Mouseflow
Element List
Click Area
Clickmap
Scrollmap
Browsable Heatmap
Multi-device Heatmap
Zonalmap
Session Recordings Hotjar and Mouseflow have limited session recordings. Also, both of them lack funnel drop-off filters.
Feature Hotjar Mouseflow
Funnel Drop-off Filters
Page / Session / User Recordings
Observations with Recording Moment Link
Filters 10+ filters including device, traffic source, geo, UTM parameters, and custom filters.
No. of Recordings Unlimited Limited by sessions in the plan Limited by sessions in the plan
Surveys Hotjar and Mouseflow both offer surveys. With Hotjar you can have an unlimited number of active surveys, while with Mouseflow, this number depends on the subscribed plan.
Feature Hotjar Mouseflow
No. of Active Surveys 15 Unlimited Based on plan
Custom Survey Theme
No. of Questions per Survey Unlimited Unlimited Unlimited
Download Survey Reports
Share Survey Reports
Craft Questions with AI - -
Form Analytics Hotjar doesn’t have Form Analytics capability, while Mouseflow offers it. Mouseflow offers Conversion Reports and Dropped Field Form Reports but lacks features like Hesitation Time Reports and Share Reports.
Feature Hotjar Mouseflow
Hesitation Time Report
Share Report
Number of Active Forms 50* 30+
Conversion Report
Dropped field Report
Refilled time Report

* This can be enhanced via add ons

Diving deeper into the feature comparison

Examine the comprehensive breakdown of features to pinpoint the platform that aligns best with your requirements for visitor behavior analysis and optimization initiatives. 

Platform & Account Management VWO Logo Hotjar Mouseflow
Account Members

Add multiple people to the same account but with varying levels of access.

Pages

Classify your web pages into different categories to quickly create, manage and scale experiments specific to them.

Doesn't offer AB Testing Doesn't offer AB Testing
API Access (rate limit of 60K/month)

Start and pause campaigns programmatically or pull test metrics into other dashboards.

Information NA
Internal IP Exclusion

Users who access your website from these IP addresses will not be tracked in VWO.

Sub Accounts

Create sub-accounts for different teams or digital assets. Very handy for large enterprises, and especially agencies!

Unlimited Unlimited
Integrations

Seamlessly integrate with third-party tools.

Security & Compliance VWO Logo Hotjar Mouseflow
Account Alerts

Set email alerts for account administrators to receive notifications for your VWO account related activities.

Information NA
Login Restriction

Restrict login into your VWO app to specific city/ region/ country/ IP address.

Information NA
Activity Monitoring

Review the usage history, including all activities performed by different account members within the account.

Information NA
2-Factor Authentication (2FA)

2FA provides an extra layer that protects your data from cybercrime & fraud. VWO offers both account and individual level 2FA.

GDPR HIPAA, CCPA, ISO 27001:2013, ISO 27701:2019, PCI DSS Compliant

VWO regularly undergoes independent verification of its security, privacy, and compliance controls to meet the customers' needs.

Single Sign On

Enable single sign-on using any SAML 2.0 identity provider to authenticate members from your organization.

Data Storage

All VWO data is stored in one of the two data centers, as configured for the accounts

USA, EU, India Information NA USA, EU
Customer Success VWO Logo Hotjar Mouseflow
Self Paced Training Videos

Watch our recorded training videos for every feature as per your schedule.

1-on-1 Onboarding & Training

Avail our end-to-end training programs to leverage your website for better conversions using industry best practices.

Information NA
Dedicated Account Manager

A dedicated manager assigned to your account helps you every step of the way toward success.

Support VWO Logo Hotjar Mouseflow
Chat Support

Reach out to support via in-app chat to give feedback or raise an issue.

Information NA
Phone Support

Get on a call with a VWO support member to resolve your queries.

Information NA
Knowledge Base

Search and browse our online knowledge base for answers and documentation.

Email Support

Reach out to support via registered email to give feedback or raise an issue.

Support Availability

The availability of our support team to respond and resolve your queries irrespective of the timezone.

24 X 7 - Enterprise Plan Information NA Information NA
First Response Time (working days only)

The time it takes for our support team members to become available in your timezone for query resolution.

4 hrs 2 working days Information NA
Campaign Editor VWO Logo Hotjar Mouseflow
AI-Based Text Recommendations

Generate alternate text recommendations for the existing copy on your website.

Doesn't offer AB Testing Doesn't offer AB Testing
Personalized Text

Personalize the text on your webpage with customer-specific behavioral or demographic data.

Doesn't offer AB Testing Doesn't offer AB Testing
Visual Editor

Utilize the powerful WYSIWYG point-and-click visual editor to create and edit variations with ease, eliminating the dependency on IT.

Doesn't offer AB Testing Doesn't offer AB Testing
Code Editor

Make advanced modifications to any aspect of your website using HTML, JavaScript, CSS, and jQuery.

Doesn't offer AB Testing Doesn't offer AB Testing
Add/ Edit Elements

Add new or edit UI elements to your webpage.

Doesn't offer AB Testing Doesn't offer AB Testing
Preview Variation(s)

Conduct a quality review of the variations by previewing them to verify that all modifications have been applied to the website before going live.

Doesn't offer AB Testing Doesn't offer AB Testing
Multi-Page Campaigns

Easily apply the same experience to multiple pages with a single click, eliminating the need for manual duplication of changes across pages.

Doesn't offer AB Testing Doesn't offer AB Testing
Multi-Device Campaigns

Tailor modifications to specific devices or apply them consistently across all devices.

Doesn't offer AB Testing Doesn't offer AB Testing
Add Campaign JS

Run a custom code for the entire campaign regardless of which variation the users sees.

Doesn't offer AB Testing Doesn't offer AB Testing
No. of Variations

Total number of variations you can create for a test.

Unlimited Doesn't offer AB Testing Doesn't offer AB Testing
Selective-Page Campaigns

Apply changes only on the page you edited, even if the campaign includes multiple pages.

Doesn't offer AB Testing Doesn't offer AB Testing
No. of Concurrent Campaigns

Total number of tests you can run on your account concurrently.

Unlimited Doesn't offer AB Testing Doesn't offer AB Testing
Campaign Editor Library VWO Logo Hotjar Mouseflow
Elements Library

Library of customizable pre-designed UI elements like list item, content block, buttons, etc.

Doesn't offer AB Testing Doesn't offer AB Testing
Save Modifications to Library

Save and reuse modifications made to web elements to easily apply the same changes to similar elements without having to recreate them.

Doesn't offer AB Testing Doesn't offer AB Testing
Save Elements to Library

Use the click-and-save feature to store UI elements, such as text blocks, buttons, banners, and pop-ups, in the library for future reuse.

Doesn't offer AB Testing Doesn't offer AB Testing
Widget Triggers

Control when a widget appears, how often it appears, or does not appear when dismissed.

Doesn't offer AB Testing Doesn't offer AB Testing
Widgets Library

Create customizable banners, pop-ups, and other web page elements with images and forms, directly within the VWO Visual Editor, without coding.

Doesn't offer AB Testing Doesn't offer AB Testing
Campaign Targeting VWO Logo Hotjar Mouseflow
Advanced Targeting Logic

Use brackets to create logic of targeting with multiple conditions. For example - [Users in USA OR Users in India] AND [New Users OR iOS Device]

Doesn't offer AB Testing Doesn't offer AB Testing
Screen Resolution Targeting

Target users based on their screen resolution.

Doesn't offer AB Testing Doesn't offer AB Testing
User Agent Values Targeting

Target users based on user-agent values.

Doesn't offer AB Testing Doesn't offer AB Testing
IP Based Targeting

Target users based on IP address.

Doesn't offer AB Testing Doesn't offer AB Testing
Attribute List Targeting

Precisely target audience by matching a list of values with cookies, JavaScript variables, or any other identifier.

Doesn't offer AB Testing Doesn't offer AB Testing
URL Targeting

Target users based on the URLs they arrive from/land on

Doesn't offer AB Testing Doesn't offer AB Testing
Basic Device Targeting

Target users based on the device they use. Basic options like mobile, desktop, tablet available.

Doesn't offer AB Testing Doesn't offer AB Testing
Traffic Source Targeting

Target users based on the traffic source (e.g., direct, non-paid, email) that directed them to the test page.

Doesn't offer AB Testing Doesn't offer AB Testing
Basic Operating System Targeting

Target users based on their desktop OS. Basic options like macOS, Windows and Linux available.

Doesn't offer AB Testing Doesn't offer AB Testing
Advanced Device Targeting

Target users based on the device they use. Advanced options like mobile, desktop, tablet, ipad, ipod, iphone, android, google tv etc. available.

Doesn't offer AB Testing Doesn't offer AB Testing
Advanced Operating System Targeting

Target users based on their desktop OS. Advanced options like macOS, Windows, Linux, Unix, Windows 8 etc. available.

Doesn't offer AB Testing Doesn't offer AB Testing
Browser Targeting

Target users based on their browser.

Doesn't offer AB Testing Doesn't offer AB Testing
Geo Targeting

Target users from specific geographies or personalize website content for users from specific locations.

Doesn't offer AB Testing Doesn't offer AB Testing
Cookie Based Targeting

Target users based on cookie values. It can be customized based on varying business needs.

Doesn't offer AB Testing Doesn't offer AB Testing
Javascript Variable Targeting

Target user groups based on custom events that occur on your website using Javascript variables.

Doesn't offer AB Testing Doesn't offer AB Testing
User Intent Targeting

Target users based on their intent of visiting your website using referral URLs.

Doesn't offer AB Testing Doesn't offer AB Testing
Query Parameter Targeting

Target users based on their query parameters.

Doesn't offer AB Testing Doesn't offer AB Testing
UTM Parameter Targeting

Target users based on UTM parameters such as UTM source, medium, campaign etc.

Doesn't offer AB Testing Doesn't offer AB Testing
Conditional Targeting

Create advanced user segments by combining multiple targeting conditions using AND and OR.

Doesn't offer AB Testing Doesn't offer AB Testing
Behavioral Targeting

Target based on events, user behavior, and actions taken by the user on your website.

Doesn't offer AB Testing Doesn't offer AB Testing
Custom Event Targeting

Target user groups based on custom events that occur on the website.

Doesn't offer AB Testing Doesn't offer AB Testing
User Type Targeting

Target returning users, accessing your website from the same browser subsequently, and new users, accessing your website for the first time.

Doesn't offer AB Testing Doesn't offer AB Testing
Time Based Targeting

Target users on your test page based on their arrival time and day of the week.

Doesn't offer AB Testing Doesn't offer AB Testing
Saved User Segments

Access previously created user segments for efficient reuse in tests without the need for repeated creation.

Doesn't offer AB Testing Doesn't offer AB Testing
Campaign Triggers VWO Logo Hotjar Mouseflow
Basic Page Scroll Trigger

Trigger a campaign after a visitor has scrolled more than 50% of the page.

Doesn't offer AB Testing Doesn't offer AB Testing
Basic Exit Intent Trigger

Trigger a campaign when a visitor is trying to close the page.

Doesn't offer AB Testing Doesn't offer AB Testing
Advance Page Scroll Trigger

Trigger a campaign immediately or after a visitor has scrolled a certain percentage of the page.

Doesn't offer AB Testing Doesn't offer AB Testing
Advance Exit Intent Trigger

Trigger a campaign immediately or after a visitor is trying to close the page.

Doesn't offer AB Testing Doesn't offer AB Testing
Form Submission Trigger

Trigger a campaign immediately or after a visitor has submitted a form.

Doesn't offer AB Testing Doesn't offer AB Testing
Engagement Trigger

Trigger a campaign immediately or after there is engagement on the page.

Doesn't offer AB Testing Doesn't offer AB Testing
Goal Based Trigger

Trigger a campaign immediately or after a particular goal you have configured in VWO is completed.

Doesn't offer AB Testing Doesn't offer AB Testing
Advanced Trigger Logic

Use brackets to create logic of triggers with multiple conditions. For example - [Users in USA OR Users in India] AND [New Users OR iOS Device]

Doesn't offer AB Testing Doesn't offer AB Testing
Basic Page Viewed Trigger

Trigger a campaign when a visitor has viewed at least 1 page in a session.

Doesn't offer AB Testing Doesn't offer AB Testing
Basic Time Spent Trigger

Trigger a campaign after a visitor has spent more than10 seconds on the page or 60 seconds in a session.

Doesn't offer AB Testing Doesn't offer AB Testing
Advance Page Viewed Trigger

Trigger a campaign immediately or after a visitor has viewed a certain number of pages.

Doesn't offer AB Testing Doesn't offer AB Testing
Advance Time Spent Trigger

Trigger a campaign immediately or after a visitor has spent a certain amount of time on a page.

Doesn't offer AB Testing Doesn't offer AB Testing
Conditional Triggers

Create advanced triggers by combining multiple trigger conditions using AND and OR.

Doesn't offer AB Testing Doesn't offer AB Testing
Saved Triggers

Access previously created triggers for efficient reuse in campaigns without the need for repeated creation.

Doesn't offer AB Testing Doesn't offer AB Testing
Click Element Trigger

Trigger a campaign immediately or after a visitor has clicked on an element.

Doesn't offer AB Testing Doesn't offer AB Testing
Javascript Trigger

Write custom triggers using JavaScript to fire a campaign based on an event or a specific user action.

Doesn't offer AB Testing Doesn't offer AB Testing
Event-Based Triggers

Trigger a campaign based on Data360 Events.

Doesn't offer AB Testing Doesn't offer AB Testing
New Session Trigger

Trigger a campaign immediately or after a new session is created.

Doesn't offer AB Testing Doesn't offer AB Testing
A/B Test Variation Trigger

Trigger a campaign immediately or after a visitor sees a specific A/B test variation.

Doesn't offer AB Testing Doesn't offer AB Testing
Campaign Activation Trigger

Control activation of campaigns using manual triggers by custom conditions in your website code.

Doesn't offer AB Testing Doesn't offer AB Testing
Campaign Reports VWO Logo Hotjar Mouseflow
Advanced Reporting Logic

Use brackets to create logic of filtering reports with multiple conditions. For example - [Users in USA OR Users in India] AND [New users OR iOS Device]

Doesn't offer AB Testing Doesn't offer AB Testing
Saved Report Filters

Save your report filter as a segment and you can reuse this to slice reports faster in future .

Doesn't offer AB Testing Doesn't offer AB Testing
Compare User Segments

Simultaneously visualize and compare two or more user segments in reports for far more comprehensive insights and decision-making.

Doesn't offer AB Testing Doesn't offer AB Testing
Conditional Filters

Filter reports deeply by combining multiple segmentation conditions using AND and OR.

Doesn't offer AB Testing Doesn't offer AB Testing
Custom Dimension

Make use of visitors' unique attributes to analyze test performance

50 Doesn't offer AB Testing Doesn't offer AB Testing
Download Detailed CSV

Download detailed user reports in .csv format with complete segment data, goal completion and custom dimensions.

Doesn't offer AB Testing Doesn't offer AB Testing
Share Report

Share report with other VWO account users or even with people without VWO access.

Doesn't offer AB Testing Doesn't offer AB Testing
Reporting Dashboard

See the results of your experiments on our Bayesian-powered reporting dashboard.

Doesn't offer AB Testing Doesn't offer AB Testing
Download Summary CSV

Download the summary report to see the high level information about your test data.

Doesn't offer AB Testing Doesn't offer AB Testing
Time Based Filters

Filter reports based on user arrival time or day of the week.

Doesn't offer AB Testing Doesn't offer AB Testing
Goal Comparison

Compare multiple goals within the same report.

Doesn't offer AB Testing Doesn't offer AB Testing
Traffic Source Filters

Filter reports based on where your users came from (e.g. direct, paid, non-paid, email).

Doesn't offer AB Testing Doesn't offer AB Testing
Device Filters

Filter reports based on the device your users use.

Doesn't offer AB Testing Doesn't offer AB Testing
Operating System Filters

Filter reports based on the operating system your users use.

Doesn't offer AB Testing Doesn't offer AB Testing
User Type Filters

Filter reports based on new or returning users differently to study their behavior separately and personalize their experiences.

Doesn't offer AB Testing Doesn't offer AB Testing
UTM Parameter Filters

Filter reports based on UTM parameters such as UTM source, medium, campaign etc.

Doesn't offer AB Testing Doesn't offer AB Testing
Query Parameter Filter

Filter reports based on query parameters

Doesn't offer AB Testing Doesn't offer AB Testing
Geo Filters

Filter reports for specific geographies.

Doesn't offer AB Testing Doesn't offer AB Testing
Campaign Types VWO Logo Hotjar Mouseflow
Split URL Testing

Compare various versions of your website hosted on multiple URLs by distributing website traffic among them to determine the highest-performing variation.

Doesn't offer AB Testing Doesn't offer AB Testing
AB Testing

Build and compare variations of your website to analytically determine the better performing version.

Doesn't offer AB Testing Doesn't offer AB Testing
Multivariate (MVT) Testing

Simultaneously modify multiple variables to test a hypothesis and determine the best-performing combination of variations.

Doesn't offer AB Testing Doesn't offer AB Testing
Campaign Settings VWO Logo Hotjar Mouseflow
Multi Arm Bandit

Expose the better performing variation to more users long before the test reaches statistical significance thus reducing the opportunity cost.

Doesn't offer AB Testing Doesn't offer AB Testing
Self Hosting

Host VWO library and campaign setting files on your servers, easing your dependency on VWO servers.

Doesn't offer AB Testing Doesn't offer AB Testing
Campaign Alerts

Set email alerts for account administrators to receive notifications for your VWO campaign related activities.

Doesn't offer AB Testing Doesn't offer AB Testing
Multi-Browser QA

Preview your tests across multiple browsers and validate them before launching the test.

Doesn't offer AB Testing Doesn't offer AB Testing
Mutually Exclusive Groups

Ensure that a user doesn't participate in two or more running tests to eliminate result noise, bias, and test inter-play.

Upto 10 user groups* Doesn't offer AB Testing Doesn't offer AB Testing
Traffic Allocation

Allocate the traffic on which you want to run the campaign and distribute the allocated traffic among the various variations created for the test.

Doesn't offer AB Testing Doesn't offer AB Testing
Cross Domain Testing

Run tests on multiple domains within user journey, where user tracking and goals can be on one or more domains.

Doesn't offer AB Testing Doesn't offer AB Testing
Campaign Scheduling

Schedule tests at specific time/date or create recurring schedule to run tests.

Doesn't offer AB Testing Doesn't offer AB Testing
Campaign Version History

View the changes that you’ve made to your campaign over its lifetime.

Doesn't offer AB Testing Doesn't offer AB Testing
Goals/ Metrics

Configure and track goals in your VWO account.

Y - Unlimited Doesn't offer AB Testing Doesn't offer AB Testing
Goals VWO Logo Hotjar Mouseflow
No. of Active Goals

The number of goals that you can configure and track in your VWO account.

75 Upto 1000 Information NA
Track Standard Events

Track page visits, clicks, form submits & purchases on your website.

Information NA Information NA
Goal Reporting

Check goal performance over a period of time with goal metrics like total conversions, conversion rate, etc.

Share Report

Share the goal conversion report with other VWO account users or even with people without VWO access.

Track Custom Events

Set up custom triggers on your website to track your events in VWO. For ex - video played, session time > 30 secs, etc.

Funnel Drop-off Filters

Filter reports based on users who dropped off from a funnel.

A/B Test Variation Filters

Filter reports based on users who were part of a test campaign or saw a particular test variation.

Goal Reporting Filters

Filter your reports based on a weekday, time of day, goal URL, goal revenue, etc.

Conversion Heatmaps & Recordings

Check heatmaps and recordings of users who converted or didn't convert for the goal.

Funnels VWO Logo Hotjar Mouseflow
No. of Active Funnels

The number of funnels that are active and tracking data within your account.

20 Depends on Quota Depends on Quota
Funnel Reporting

Check funnel performance over a period of time to see how users move through the stages of funnels and when they drop-off.

Share Report

Share the funnel conversion report with other VWO account users or even with people without VWO access.

Information NA
Funnel Drop-off Filters

Filter reports based on users who dropped off from a funnel.

Information NA
A/B Test Variation Filters

Filter reports based on users who were part of a test campaign or saw a particular test variation.

Information NA
Funnel Reporting Filters

Filter funnel reports to view data for specific days of the week, hours of the day, funnel revenue value etc.

Drop Off Heatmaps & Recordings

Check heatmaps and recordings of users who drop off from the funnel at any stage.

Heatmaps VWO Logo Hotjar Mouseflow
No. of Heatmaps

Visualize users clicks with a colored overlay on top of your website page to identify hotspots of engagement.

Unlimited Unlimited Unlimited
Clickmap

Track clicks on specific elements and compare them to total clicks on a page or area.

Observations with Heatmap Screenshot

Note observations with automaticaly attached heatmap screenshots to enable easy collaboration.

Multi-Device Heatmaps

View heatmaps for desktop, tablet, or mobile websites.

A/B Test Variation Heatmap

View heatmap of a particular A/B test variation.

Share

Share heatmaps with observations to collaborate with other VWO account users or even with people without VWO access.

Download

Download heatmaps for offline sharing and viewing.

Heatmap Views

Create a heatmap view and quickly access heatmap data for specific pages and user segments without repeating the heatmap configuration.

Schedule Heatmap Views

Schedule data collection for heatmap views.

Information NA Information NA
Scrollmap

Visualize how deep a user scrolls through your page to understand scroll depths.

Tracking dynamic elements in live heatmaps

View heatmaps of different pages, interactive elements(such as popups, modals, and menus), and pages behind logins as you navigate your website.

Funnel Drop-off Filters

Filter heatmaps based on users who dropped off from a funnel.

Information NA Information NA
Click Area

Just click, drag and select multiple areas on the page to directly compare their engagement.

Information NA Information NA
Element List

Displays a list of both visible and hidden elements with their types and show clicks on each from highest to lowest.

Session recordings VWO Logo Hotjar Mouseflow
No. of Recordings

Number of recordings you can have for your monthly tracked users (MTU).

Unlimited above 10k MTU Depends on Quota Purchased Depends on Quota Purchased
Page / Session / User Recordings

Watch recordings of a page, a session or all sessions of a user consisting of multiple pages.

Multi-Device Recordings

View recordings of all user sessions on desktop, tablet, or mobile.

Observations with Recording Moment Link

Note observations with automatically tagged moment in recordings to enable easy collaboration.

Anonymize or Whitelist Elements

Customize what is shown or hidden in recordings, and anonymize key presses by default.

Y - with addons
Saved Recordings

The number of recordings you can store in VWO for later viewing.

1000 Information NA Information NA
Asset Snapshoting

Save snapshot of externally loaded style files to prevent breaking of session recordings due to changes in the external files.

Share

Share recordings with observations to collaborate with other VWO account users or even with people without VWO access.

Download

Download recordings for offline sharing and viewing.

Recording Views

Create a recording view and quickly access recordings for specific pages and user segments without repeating the recording configuration.

Schedule Recording Views

Schedule data collection for recording views.

Funnel Drop-off Filters

Filter recordings based on users who dropped off from a funnel.

Session Filters

Filter recordings based on parameters like session duration, # of pages visited, etc.

Page Filters

Filter recordings based on parameters like entry page, exit page, visited page, etc.

Struggle Filters

Filter your recordings based on rage clicks, dead clicks, goal conversions, funnel drop-offs, or other events tracked by VWO.

Form analysis VWO Logo Hotjar Mouseflow
No. of Active Forms

No. of active forms you can simultaneously track at a given time.

50* 30+
Conversion Report

Track user drop-offs at different stages of form submission, from landing to interaction to submission.

Dropped Field Report

Percentage of users who dropped off on a field without submitting the form.

Share Report

Share form analysis report with other VWO account users or even with people without VWO access.

Information NA
Total Time Report

Understand how long users stay on each field of a form.

Interaction Time Report

Understand how long users spend on a specific field while actively interacting with it.

Information NA
Hesitation Time Report

Understand how long users spend on a specific field without actively interacting with it.

Information NA
Refilled Field Report

Percentage of users who refilled a field on the form.

Ignored Field Report

Percentage of users who did not interact with a form field and submitted the form.

Information NA
Schedule Form Tracking

Track form during a specific period.

Information NA
Surveys VWO Logo Hotjar Mouseflow
No. of Active Surveys

No. of active surveys within your account.

15 Unlimited 30+
No. of Survey Responses

No. of survey responses that you can collect for your survey campaigns. With paid plans, No. of Survey Responses = (No. of Contract Months * MTU).

As per MTU Unlimited Unlimited
No. of Questions per Survey

The number of questions you can ask per survey.

Unlimited Unlimited Unlimited
Response Types

Design survey with various response types including text, radio, checkboxes, etc.

Survey Report

Check how many users saw, attempted and completed the survey. Get a list of responses by questions and most frequently used words by users.

Question Bank

Choose from a repository of frequently asked questions to select an appropriate question.

Feature does not exist Information NA
Support for Multiple Languages

Ask questions to your users in their native language.

Information NA
Survey Positioning

Trigger your survey either to the left bottom or right bottom of your page.

Survey Themes

Save time by styling your survey using any of the pre-built themes.

Share Report

Share survey report with other VWO account users or even with people without VWO access.

Information NA
**NPS®

Run an NPS survey to gauge the likelihood of users recommending the website to others.

Customize Welcome/ Thank you

Add custom messages for users taking the survey before and after completing it.

Custom Survey Themes

Add custom CSS to restyle and resize the surveys per your branding guidelines.

Download CSV

Download and share detailed reports with your stakeholders in .csv format.

Survey Views Per User

Adjust the number of times a user should see the survey before it stops showing.

Information NA
Schedule Surveys

Schedule surveys to show up during a period.

Information NA
Remove branding

Replace the VWO logo with your own logo.

Survey Analysis with Recordings

Watch recordings of user sessions in which they responded to a survey to understand why they gave specific responses.

Survey Logic

Make your surveys smarter by asking subsequent questions based on the responses given.

Survey triggers VWO Logo Hotjar Mouseflow
Basic Page Viewed Trigger

Trigger a survey when a visitor has viewed at least 1 page in a session.

Basic Time spent Trigger

Trigger a survey after a visitor has spent more than 10 seconds on the page or 60 seconds in a session.

Basic Page Scroll Trigger

Trigger a survey after a visitor has scrolled more than 50% of the page.

Basic Exit Intent Trigger

Trigger a survey when a visitor is trying to close the page.

Advance Page Viewed Trigger

Trigger a survey immediately or after a visitor has viewed a certain number of pages.

Advance Time spent Trigger

Trigger a survey immediately or after a visitor has spent a certain amount of time on a page.

Click Element Trigger

Trigger a survey immediately or after a visitor has clicked on an element.

Information NA Information NA
Advanced Trigger Logic

Use brackets to create logic of triggers with multiple conditions. For example - [Users in USA OR Users in India] AND [New Users OR iOS Device]

Information NA Information NA
Conditional Triggers

Create advanced triggers by combining multiple trigger conditions using AND and OR.

Information NA
Saved Triggers

Access previously created triggers for efficient reuse in campaigns without the need for repeated creation.

Information NA
Advance Page Scroll Trigger

Trigger a survey immediately or after a visitor has scrolled a certain percentage of the page.

Information NA
Advance Exit Intent Trigger

Trigger a survey immediately or after a visitor is trying to close the page.

Information NA
A/B Test Variation Trigger

Trigger a survey immediately or after a visitor sees a specific A/B test variation.

Information NA
Goal Based Trigger

Trigger a survey immediately or after a particular goal you have configured in VWO is completed.

Information NA
Form Submission Trigger

Trigger a survey immediately or after a visitor has submitted a form.

Information NA
Engagement Trigger

Trigger a survey immediately or after there is engagement on the page.

Information NA
New Session Trigger

Trigger a survey immediately or after a new session is created.

Information NA
Javascript Trigger

Write custom triggers using JavaScript to fire a survey based on an event or a specific user action.

Information NA
Event-Based Triggers

Trigger a survey based on Data360 Events.

Behaviour Analytics Segmentation VWO Logo Hotjar Mouseflow
Segment by URL

Segment users based on the URLs they arrive from/land on.

Information NA
Segment by Device

Segment users based on devices they use such as mobile, desktops or tablets.

Information NA
Segment by Traffic Source

Segment users based on the traffic source (e.g. direct, paid, non-paid, email) .

Information NA Information NA
Segment by User Type

Segment new or returning users differently to study their behavior and personalize their experiences.

Information NA
Segment by Operating System

Segment users who are using a particular operating system such as Windows, Linux, etc.

Information NA
Segment by Browser

Segment users based on their browser.

Information NA
Segment by Screen Resolution

Segment users based on their screen resolution.

Information NA Information NA
Segment by User Agent Values

Segment users based on user-agent values.

Information NA Information NA
Segment by Geography

Segment users from specific geographies.

Information NA Information NA
Cookie Based Segmentation

Segment users based on cookie values. It can be customized based on varying business needs.

Information NA Information NA
Javascript Variable Segmentation

Segment user groups based on custom events that occur on your website using Javascript variables.

Information NA Information NA
Query Parameter Segmentation

Segment users based on using query parameters.

Information NA Information NA
UTM Parameter Segmentation

Segment users based on using UTM parameters such as UTM source, medium, campaign etc.

Information NA Information NA
Time Based Segmentation

Segment users based on their arrival time and day of the week.

Information NA Information NA
Saved User Segments

Access previously created user segments for efficient reuse in tests without the need for repeated creation.

Information NA
Conditional Targeting

Create advanced user segments by combining multiple targeting conditions using AND and OR.

Information NA Information NA
Advanced Targeting Logic

Use brackets to create logic of targeting with multiple conditions. For example - [Users in USA OR Users in India] AND [New Users OR iOS Device]

Information NA Information NA
Behavioral Segmentation

Segment based on events, user behavior, and actions taken by the user on your website.

Information NA
IP Based Segmentation

Segment users based on IP address(s).

Information NA Information NA
Custom Event Segmentation

Segment user groups based on custom events that occur on the website.

Information NA
Attribute List Segmentation

Precisely segment audience by matching a list of values with cookies, JavaScript variables, or any other identifier.

Information NA
Behaviour Analytics Reporting VWO Logo Hotjar Mouseflow
Device Filters

Filter reports based on what device your users use.

Traffic Source Filters

Filter reports based on where your users came from (e.g. direct, paid, non-paid, email).

Operating System Filters

Filter reports based on what operating system your users use.

User Type Filters

Filter reports based on new or returning users differently to study their behavior separately and personalize their experiences.

UTM Parameter Filters

Filter reports based on using UTM parameters such as UTM source, medium, campaign, etc.

Information NA
Query Parameter Filter

Filter reports based on using query parameters.

Information NA
Geo Filters

Filter reports for specific geographies or personalize website content for users from specific locations.

Time-based Filters

Filter reports based on user arrival time or day of the week.

Saved Report Filters

Save your report filter as a segment and you can reuse this to slice reports faster in future .

Conditional Filters

Filter reports deeply by combining multiple segmentation conditions using AND and OR.

Advanced Reporting Logic

Use brackets to create logic of filtering reports with multiple conditions. For example - [Users in USA OR Users in India] AND [New users OR iOS Device]

Information NA
Custom Dimension

Make use of visitors' unique attributes to analyze test performance.

50
Observations VWO Logo Hotjar Mouseflow
Plugin

Make quick observations and audit webpages while on them, all with a handy browser plug-in.

Observations with Automatic Snapshot

Automatically capture snapshots of the reports as you log observations.

Hypothesis VWO Logo Hotjar Mouseflow
Hypotheses Prioritization + Custom Workflows

Prioritize ideas based on importance, complexity and ease of implementation and customize your workflow to visualize progress.

Idea factory VWO Logo Hotjar Mouseflow
Idea Gallery

Take inspiration from hundreds of ideas, case studies, and other resources to develop your own strategy.

This page was last updated on October 2023

Icon Quote

Our customers back our stack too!

The majority of our 2,500+ customers choose a set of VWO products to reach their goals. Our industry-leading G2 ratings and benchmark CSAT scores speak for themselves. But don't just take our word for it—here are some success stories straight from our customers.

Jenny Hughes
Divakar Ravichandran

Discover opportunities to optimize user experiences on your website.

Try VWO for Free Request Demo

Frequently asked questions

One key difference between the two is that Mouseflow offers form analytics, while Hotjar does not. Additionally, they differ in their data capturing methods: Hotjar has a daily data capture limit, once this limit is reached, Hotjar switches to sampling mode, whereas Mouseflow implements monthly sampling.

Both Hotjar and Mouseflow offer free plans. Hotjar’s basic paid plan starts at $32/month while Mouseflow’s paid plan starts at $31/month.

It depends on your budget, in-house expertise, and business requirements. You can go through the detailed comparison above to make an informed decision.