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VWO Hubspot Integration

Run targeted experiments, personalize campaigns, and gain deeper insights into customer behavior by combining HubSpot's CRM data with VWO's experimentation platform.

About Hubspot

HubSpot provides a powerful, user-friendly CRM designed to help businesses manage their customer relationships, marketing campaigns, and sales processes. It allows marketers to store and manage all customer and lead information in a centralized database, complete with detailed contact profiles and interaction histories.

Benefits

1. Check your contact’s session recording within Hubspot

Push VWO Session recording data directly into your HubSpot contact activity timeline. Authenticate VWO from within HubSpot and access detailed session recordings directly under your contact activities.

2. Push VWO campaign data to Hubspot

Push VWO Testing and Personalize campaign data to Hubspot as custom events. View experiment data directly within your HubSpot account, and use it to filter and segment contacts. The integration supports both the new Custom Events mode and the Legacy mode for event tracking.

3. Import Hubspot lists to VWO

Import Hubspot visitor lists into VWO and run targeted VWO campaigns on them. You can create visitor segments in Hubspot based on their interaction with different workflows, emails, or forms, and then personalize experience for them or run dedicated A/B tests.

Import Hubspot lists to VWO

Use cases

1. Seamlessly run experimentation and personalization campaigns on your HubSpot list

With this integration, you can import HubSpot lists into VWO to run targeted A/B test and personalize campaigns. You can essentially utilize HubSpot attributes, such as email engagement, purchase behavior, or past activity, to create highly specific user segments, and run personalize or test campaigns on them.

2. View session recording of your contact right from their activity timeline in HubSpot

This integration will also allow you to stitch your contact’s session recording directly with your contact’s activity timeline within HubSpot. This way when you are analyzing your contact’s activity timeline, you can also directly view the recording of how they are actually navigating your website to get the complete picture.

Contact's session recording in activity timeline

3. Understand the impact of your experiments on your business KPIs and specific user groups

VWO tracks your users’ experimentation activities, while HubSpot CRM stores broader customer data. By integrating the experimentation data with customer information, you can gain deeper insights into how different experiment variations affect various KPIs and customer segments that you are already tracking in HubSpot.

For example, suppose a variation in a sign-up form test shows higher conversion and is declared the winner. However, by further analyzing the data in HubSpot CRM, you can assess its impact on different pre-defined KPIs or segments. Perhaps the variation had higher conversions, but the control group yielded higher quality leads. Or maybe the variation performed better in one industry but significantly worse in another.

Experiment variation impact on different KPIs

4. Trigger HubSpot workflows based on your contact’s experimentation activity

The integration allows you to push VWO experiment data to HubSpot as custom events, which you can use as triggers to set up automated workflows. For example, If a visitor becomes part of a VWO experiment variation with a special offer, trigger a HubSpot workflow to send them a personalized thank-you email if they complete the purchase.

Trigger Hubspot workflow based on contact's experimentation activity

Shared data

Feature
Push Based
VWO Session Recordings
Timeline
VWO Campaign data
Events
Targeting Based
List name
Contact lists
Visitor ID
Contacts

Features by plan

Feature Starter Growth Pro Enterprise
Push Based
Targeting Based Add-on only

VWO plan

Tags

CRM

Developed by

VWO

For questions/concerns

support@vwo.com
Icon Quote

Heatmaps, clickmaps, user recordings, and surveys paint a full picture of how customers interact with different parts of our website. These insights have been instrumental in helping us understand our customers' needs and eliminate the guesswork in our marketing efforts. VWO has helped us become more data-driven in our approach and we've successfully added features to facilitate customer needs and provide them a seamless website experience.

Jon Corwin Photo
Jon Corwin

Director of Growth Marketing

Noble Studios

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