How to Map Customer Journey With The Power of Behavior Analytics

How to Map Customer Journey With The Power of Behavior Analytics

No customer has the exact same journey on your website. While they may follow similar…

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Ashley Bhalerao

Ashley Bhalerao

15 Min Read
How OTT Platforms Can Use Behavioral Analysis To Boost User Experience

How OTT Platforms Can Use Behavioral Analysis To Boost User Experience

“Keep ’em hooked!” That’s probably the mission statement of every single streaming platform we have…

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Ashley Bhalerao

Ashley Bhalerao

12 Min Read
A Product Manager’s Guide to Improve App UX

A Product Manager’s Guide to Improve App UX

53% of users uninstall an app within a month of downloading it. This is quite…

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Ashley Bhalerao

Ashley Bhalerao

15+ Min Read
B2B Customer Engagement – Strategies, Importance, and Ideas

B2B Customer Engagement – Strategies, Importance, and Ideas

Talking to customers when they have a problem is NOT customer engagement.  At least not…

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Ashley Bhalerao

Ashley Bhalerao

15 Min Read
Customer Engagement vs. Customer Experience vs. Customer Satisfaction – Meaning, Importance, and Examples

Customer Engagement vs. Customer Experience vs. Customer Satisfaction – Meaning, Importance, and Examples

It’s all about the basics. In a world where competition is intense and customers have…

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Ashley Bhalerao

Ashley Bhalerao

13 Min Read
<strong>3 Personalization Challenges You Must Solve To Boost CRO Performance</strong> 

3 Personalization Challenges You Must Solve To Boost CRO Performance 

Website personalization is like choosing a gift for someone. Think about it.  Ideally, when we…

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Ashley Bhalerao

Ashley Bhalerao

10 Min Read
Shanaz Khan from VWO

Hi, I am Pratyusha from the VWO Research Desk.

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