Experience Next Delhi

The LARGEST Digital Experience Optimisation Event of ANZ

Icon Calendar 15th October 2026 Icon Clock 10:00 AM - 4:30 PM Icon Location Taronga Zoo, Sydney

In association with

Logo Storyblok

Join ANZ’s vibrant digital experience, personalisation and CRO community this October in Sydney. Experience Next is a one-day gathering where data practitioners, strategy leaders, technology partners, and growth enthusiasts come together to share, learn, and collaborate. Whether you’re analysing test data daily, shaping overarching strategy, or just starting your CRO journey, you’ll find a welcoming room of peers, partners, and digital leaders who speak your language. Come exchange real-world ideas, build lasting connections, and walk away with practical strategies to elevate your customer experience.

Speakers

The day is about learning from practitioners who have lived through the wins, the failures, the late nights, the difficult conversations and the breakthrough moments.

Fidelma Maher

Fidelma Maher

Head of Digital Experience

Logo Mable
Ian Hunt

Ian Hunt

Lead Product Manager

Logo Bupa
Jason Lima

Jason Lima

Online Marketing Manager

Logo IMB bank
Adam Ruse

Adam Ruse

Digital Experience Lead

Logo IMB bank
Vibhushan (Vibs) Waghmare

Vibhushan (Vibs) Waghmare

Director, MarTech

Logo Cochlar
Steve Pickering

Steve Pickering

National Head of Digital

Logo BaptistCare
George Buckingham

George Buckingham

Group Digital Experience Manager

Logo Travvia
Sparsh Gupta

Sparsh Gupta

CEO and Co-Founder, VWO AB Tasty

VWO AB Tasty
Natalia Gamarra

Natalia Gamarra

Area VP & GM, ANZ, VWO AB Tasty

VWO AB Tasty
Dannie Trinh

Dannie Trinh

Head of eCommerce

KitchenAid
David Pickstone

David Pickstone

Digital Analytics & Optimisation Manager

KitchenAid
Arif Gunal

Arif Gunal

Head of Retail & Ground Support

Logo Newcastle Airport
David Pickstone

Simone Anthony

Website Manager

Logo Penfolds
David Pickstone

Dawn Henry

Head of APAC

Logo Storyblok

Agenda

Experience optimisation is changing faster than any of us imagined.

Official opening of ANZ’s largest digital optimisation gathering, setting the stage for a day dedicated to high-velocity experimentation, AI disruption, and enterprise growth.

Setting the vision for the ANZ market: Why the traditional playbook for conversion is breaking down and how APAC brands can lead the global shift from micro-testing to boardroom-level strategy.

Speakers

Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

NBROWN
Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

Markle
Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

NBROWN
Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

Markle

Opening remarks from ANZ’s Chief Product Officer, setting the stage for a day dedicated to high-velocity experimentation, AI disruption, and enterprise growth.

Setting the vision for the ANZ market: Why the traditional playbook for conversion is breaking down and how APAC brands can lead the global shift from micro-testing to boardroom-level strategy.

Speakers

Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

NBROWN
Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

Markle

Winning Search in the Age of AI Answers: How Generative Engine optimisation (GEO) and AI summary models are radically shifting the traditional search funnel.

What happens to on-site conversion strategies when high-intent Australian consumers arrive from conversational AI recommendations rather than standard search engines.

Speakers

Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

NBROWN

Unpacking a 9-year maturity curve: How optimisation shifted from a single marketing task to a core executive board-level conversation.

How ANZ brands can secure C-suite buy-in, manage governance, and connect experiment metrics directly to balance sheet growth

Speakers

Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

Markle

Decoding modern digital consumer behavior: How social feed habits have created impulse-driven, short-attention-span site visitors.

Strategies for tackling cart abandonment, micro-friction, and re-engaging "forgetful" online shoppers.

Addressing the ANZ retention drop-off: How top female leaders are bridging the gap from growth marketing execution into technical software architecture, server-side testing, and AI infrastructure.

Practical strategies on owning data governance, navigating cross-functional engineering friction, and leveraging technical optimisation to command authority at C-suite and board-level tables.

Speakers

Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

NBROWN
Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

Markle

Refuel and connect with fellow ANZ growth leaders, product strategists, and CRO practitioners in a relaxed setting.

Speakers

Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

NBROWN
Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

Markle

Real-time UX and experiment breakdowns of submitted ANZ brand websites.

Mapping behavioral friction, evaluating AI-driven personalization setups, and converting low-intent visitors into loyal customers.

Speakers

Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

NBROWN
Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

Markle

Balancing high-velocity experimentation with strict ANZ regulatory oversight, CPS 230/234 compliance, and strict privacy guardrails.

How enterprise digital teams leverage feature flags, server-side testing, and automated governance to ship experiments at scale without triggering audit alarms or brand safety risks.

Speakers

Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

NBROWN
Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

Markle

Navigating the fine line between seamless, tailored digital experiences and privacy-conscious consumers who reject creepy tracking.

Transitioning to zero-party data, contextual signals, and edge computing to deliver deeply relevant user journeys while respecting digital boundaries.

Speakers

Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

NBROWN
Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

Markle

Why chasing short-term conversion spikes through high-friction dark patterns erodes brand equity, and how modern CRO is shifting toward measuring brand trust and emotional resonance.

Leveraging AI to decode subtle user intent, sentiment, and emotional friction in real time - moving beyond basic click analytics to test and optimise for long-term customer loyalty and Customer Lifetime Value (LTV).

Speakers

Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

NBROWN
Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

Markle

Celebrating the high-impact brands, CRO strategists, product leaders, and experimentation teams across Australia and New Zealand pushing the boundaries of digital experience.

Speakers

Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

NBROWN
Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

Markle

Executive event wrap-up: Key imperatives for leading the ANZ digital optimisation space.

Informal drinks, canapés, and networking to wrap up the region's premier optimisation conference.

Speakers

Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

NBROWN
Jorden Lentze

Jorden Lentze

Senior Product Manager Apps

Markle

Key Takeaways

What you'll bring back to your team on October 16th

Learnings

Battle-tested Insights

Step inside the playbooks of ANZ’s leading digital teams. You won’t just hear about what worked - you’ll hear about the failed tests, the late-night pivots, the difficult stakeholder conversations, and the exact frameworks that led to breakthrough moments. Walk away with practical tactics you can apply to your experimentation, personalisation, and DX roadmaps the very next day.

icon Learning

Networking

Connection over business cards.

Gather alongside a generous, like-minded community of practitioners, leaders, and partners from across Australia and New Zealand. Connect with top DX, CRO, and product leaders across ANZ in an iconic, collaborative setting.

Icon Networking

Career Advancement

Elevate your craft and amplify your impact.

Digital experience is moving faster than ever. Staying ahead requires more than staying up to date on trends - it means mastering the art of driving real business ROI. Sharpen your skill set alongside the best in the industry, discover where the market is heading next, and position yourself and your team at the forefront of digital optimization.

Icon Career Advancement

Who's Attending

You get to meet our community across Australia and New Zealand which is filled with incredibly generous people doing remarkable work.

200+
Leaders
20+
Speakers
50+
Enterprise Brands
Markle
Nbrown
Markle
Nbrown
Markle
Nbrown
Penfolds
Newcastle
Storyblok
kitchen-aid
Lovisa
Samsonite
The Good Guys
Loreal
Total-tools
Kitchen Warehouse
Australian supermarket
Markle
Nbrown
Markle
Nbrown
Markle
Nbrown
Penfolds
Newcastle
Storyblok
kitchen-aid
Lovisa
Samsonite
The Good Guys
Loreal
Total-tools
Kitchen Warehouse
Australian supermarket
Markle
Nbrown
Markle
Nbrown
Markle
Nbrown
Penfolds
Newcastle
Storyblok
kitchen-aid
Lovisa
Samsonite
The Good Guys
Loreal
Total-tools
Kitchen Warehouse
Australian supermarket
Markle
Nbrown
Markle
Nbrown
Markle
Nbrown
Penfolds
Newcastle
Storyblok
kitchen-aid
Lovisa
Samsonite
The Good Guys
Loreal
Total-tools
Kitchen Warehouse
Australian supermarket

Only for the top 1%

We handpicked the top 1% of the experimentation industry, the people who set the strategy, own the roadmap, and run the tests that actually move the numbers.

Progress Chart

The Venue & Experience

We'll be meeting at Taronga Zoo Sydney, an iconic harbourfront destination where wonder, shared purpose, and community come together. Designed to bring people together against one of the world's most stunning backdrops, it's the perfect setting to gather, exchange fresh perspectives, and foster meaningful relationships.

Conveniently situated on the shores of Mosman, Taronga Zoo is easily accessible by a short ferry ride from Circular Quay, as well as by regular bus and road links across Sydney.

Ready to Join Experience Next?

Join us on 15 October 2026 at Taronga Zoo, Sydney as we build something special together.