{"id":2194,"date":"2023-08-29T07:41:57","date_gmt":"2023-08-29T07:41:57","guid":{"rendered":"https:\/\/vwo.com\/product-updates\/?p=2194"},"modified":"2024-07-03T11:53:31","modified_gmt":"2024-07-03T11:53:31","slug":"vwo-ai-in-surveys-to-understand-customers-voice-faster","status":"publish","type":"post","link":"https:\/\/vwo.com\/product-updates\/vwo-ai-in-surveys-to-understand-customers-voice-faster\/","title":{"rendered":"Introducing VWO\u2019s AI in Surveys to understand customers\u2019 voice faster"},"content":{"rendered":"\n<p>In the forever transforming digital world, it is crucial to understand your customer&#8217;s needs and behavior firsthand. <a href=\"https:\/\/vwo.com\/insights\/onpage-surveys\/\">Surveys<\/a> have always been a powerful tool for this purpose and an integral part of the <a href=\"https:\/\/vwo.com\/insights\/\">VWO Insights<\/a> product. <\/p>\n\n\n\n<p>With the new Generative AI update to our existing survey capability, we are taking it up a notch.&nbsp;This update will assist you in crafting surveys quickly, interpreting their results promptly, and obtaining more insights aligned with your survey goals.<\/p>\n\n\n\n<p>Our latest update offers two game-changing features:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>AI-powered survey creation<\/strong><\/li>\n\n\n\n<li><strong>AI-generated survey reports<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>AI-powered survey creation<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Craft perfect surveys with AI assistance<\/h3>\n\n\n\n<p>Do you struggle to determine which questions you should include in your survey? VWO&#8217;s AI can help!&nbsp;<\/p>\n\n\n\n<p>All you have to do is specify your survey goals, such as gaining insight into customer pain points or receiving product feedback, and the AI will handle the survey creation for you. You can choose from a list of predetermined goals (e.g., support experience evaluation, understand user preferences) or create your own. Then, the AI assistant will generate questions relevant to your specific needs.<\/p>\n\n\n\n<p>For example, if you&#8217;re interested in discovering the features your customers want or need improvements on, simply select the &#8220;Collect Feature Requests&#8221; goal. The AI will create questions to help you discover customer preferences and identify improvement areas.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"671\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/10\/Survey-AI-Questions.gif\" alt=\"Survey Ai Questions\" class=\"wp-image-2318\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/10\/Survey-AI-Questions.gif?tr=w-1600 1600w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/10\/Survey-AI-Questions.gif?tr=w-1366 1366w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/10\/Survey-AI-Questions.gif?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/10\/Survey-AI-Questions.gif?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/10\/Survey-AI-Questions.gif?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/10\/Survey-AI-Questions.gif?tr=w-375 375w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Regenerate until you are satisfied<\/h3>\n\n\n\n<p>VWO\u2019s AI for surveys has been extensively trained to provide you with the best possible questions. However, there could be cases when you don\u2019t like the questions. In such cases, regenerate questions until you craft the ideal survey. <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"629\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/08\/image-3.gif\" alt=\"Regenerate survey questions with AI in VWO Insights\" class=\"wp-image-2209\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/08\/image-3.gif?tr=w-1600 1600w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/08\/image-3.gif?tr=w-1366 1366w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/08\/image-3.gif?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/08\/image-3.gif?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/08\/image-3.gif?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/08\/image-3.gif?tr=w-375 375w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Rewrite your existing questions<\/h3>\n\n\n\n<p>Take complete control of the questions in your survey. With just one click, you can efficiently rewrite any question with AI without losing the context of your survey goals. This saves the time you spend brainstorming and researching the best survey language.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"671\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/08\/image-1.gif\" alt=\"Rewrite survey questions with AI in VWO Insights\" class=\"wp-image-2207\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/08\/image-1.gif?tr=w-1600 1600w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/08\/image-1.gif?tr=w-1366 1366w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/08\/image-1.gif?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/08\/image-1.gif?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/08\/image-1.gif?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/08\/image-1.gif?tr=w-375 375w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>AI-generated survey reports&nbsp;<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Understand your audience\u2019s pulse quickly<\/h3>\n\n\n\n<p>The next important step for you is understanding the survey report and getting customer insights from your survey responses so that you can take action on them.&nbsp;<\/p>\n\n\n\n<p>VWO&#8217;s AI-enhanced survey reports make this task super simple, and it goes beyond manual review to unlock a deeper understanding of your audience.&nbsp;<\/p>\n\n\n\n<p>Consider an example where you want to understand visitor feedback about your blog\u2019s content. The new reporting features provide insightful survey summaries and actionable suggestions for improvement at the click of a button. Here\u2019s how:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1221\" height=\"480\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/08\/image-2.gif\" alt=\"AI Powered Survey Report in VWO Insights\" class=\"wp-image-2208\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/08\/image-2.gif 1221w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/08\/image-2.gif?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/08\/image-2.gif?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/08\/image-2.gif?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/13\/2023\/08\/image-2.gif?tr=w-375 375w\" sizes=\"(max-width: 1221px) 100vw, 1221px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Summary &amp; key insights<\/h3>\n\n\n\n<p>Get a comprehensive and concise summary of your survey results. Discover critical takeaways that showcase the most valuable insights, including the feedback comments provided by respondents. All the necessary information is distilled into easy-to-understand points.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Actionable suggestions for improvement<\/h3>\n\n\n\n<p>Beyond just presenting data, the AI analyzes the feedback from the survey to suggest specific actions you can take. Whether it&#8217;s a tweak in your product or an adjustment in your marketing strategy, these actionable insights provide a clear path to improvement.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>Try VWO\u2019s AI-powered surveys today<\/strong><\/h1>\n\n\n\n<p>VWO&#8217;s AI-powered features bring new efficiency and insight to your survey creation and reporting process. Try it today and elevate your understanding of your audience. The feature is currently in beta. If you want to try it, please request to enable it by contacting <a href=\"mailto:support@vwo.com\">support@vwo.com<\/a> or informing your customer success manager. If you don\u2019t have a VWO account, <a href=\"https:\/\/vwo.com\/free-trial\/\">sign up for a free trial here<\/a> and request the feature.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the forever transforming digital world, it is crucial to understand your customer&#8217;s needs and behavior firsthand. Surveys have always been a powerful tool for this purpose and an integral part of the VWO Insights product. With the new Generative AI update to our existing survey capability, we are taking it up a notch.&nbsp;This update&#8230;<\/p>\n","protected":false},"author":820,"featured_media":2202,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4],"tags":[25],"feature":[],"industry-type":[],"class_list":["post-2194","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insights","tag-on-page-surveys"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Introducing VWO&#039;s Generative AI in Surveys | Product Updates<\/title>\n<meta name=\"description\" content=\"VWO&#039;s AI in surveys assists you in crafting surveys quickly and interpreting their results easily. 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