FAQs

Absolutely, you can carry forward unused visitors from your account quota to the following month.

For example, if you have a quota of 10,000 visitors in your plan and end up using just 7,000 visitors this month, the remaining 3,000 visitors will remain made available to you for the following month. Therefore, the following month’s visitor quota for your account will be 10,000+3,000=13,000 visitors.

However, the maximum visitors in your account cannot be more than double of your existing plan at any given time. For example, if you have a 10,000-visitor plan, your account can have a maximum of 20,000 visitors.

We accept billing payments from any of the following methods:

  1. Visa
  2. Mastercard
  3. Discover
  4. American Express
  5. Diners
  6. JCB
  7. PIN debit cards with the Visa or MasterCard logo
  8. Debit cards with the Visa or MasterCard logo
  9. PayPal

You can find all the options listed in our payment gateway page. If you want to upgrade your subscription plan, please reach us out at info@vwo.com.

If you have any discount coupon or promotional code for VWO, follow these steps to redeem the coupons:

upgrade

  1. Click the Settings icon located in the upper right hand corner.
  2. Select the Upgrade tab.
  3. Go to the Coupon Codes section and enter the coupon code.
  4. Click Apply to use the coupon code to your VWO account.

VWO client API allows developers to customize VWO behavior for their specific needs. For example, you can use the API to automatically start/stop/pause tests, without the need to log into the VWO account every time. Besides, you can also integrate your VWO reports into your internal business dashboards.

ATTENTION VWO API is accessible only for customers using VWO Enterprise plan.

Access VWO API Documentation

To understand the full functionality and capability of VWO API, click the following link to access API documentation.

Generate API Tokens

To generate VWO API token, log into your VWO account, open the URL https://app.vwo.com/#/developers/tokens

apiaccess
Please make sure that you select the appropriate permission level as per the requirement. To learn more about VWO account hierarchy and permission level, click here.

Contact our Support team for any queries.

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