Please notify us at least 15 days before the end of your subscription via an email to email@example.com or using the product dashboard. Upon cancellation, we will initiate the process to delete your data from our servers. By default, VWO retains your test data and account set up for another 45 days after the end of current subscription period. If you wish to retain the data beyond the 45 days window or delete the account and all data immediately, reach out to us at firstname.lastname@example.org.
- Click the Settings icon located in the upper right-hand side and select Accounts tab.
- Select the Cancel Account tab.
- Select I want to cancel my account to request a cancellation.