{"id":51278,"date":"2020-04-09T19:54:02","date_gmt":"2020-04-09T14:24:02","guid":{"rendered":"https:\/\/vwo.com\/blog\/?p=51278"},"modified":"2024-01-09T19:22:34","modified_gmt":"2024-01-09T13:52:34","slug":"ecommerce-cro","status":"publish","type":"post","link":"https:\/\/vwo.com\/blog\/ecommerce-cro\/","title":{"rendered":"Conversion Rate Optimization for E-Commerce (8 Easy To Implement Tips)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Let me be honest \u2013 no one will buy your products at first sight. The average conversion rate (percentage of website visits that end up with transactions) is around 2-4% across different industries and product types.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That means that of 100 web visitors, only two or eventually four will buy your product.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That\u2019s not a lot.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The real question now is, how can you improve this?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>By taking your <a href=\"https:\/\/vwo.com\/conversion-rate-optimization\/\">conversion rate optimization<\/a> (CRO) to the next level.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And is there some other way of improving your conversion rate optimization for e-commerce than learning from the best?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Of course not.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\"><em><a href=\"https:\/\/vwo.com\/conversion-rate-optimization\/#guide-download\"><span style=\"text-decoration: underline\">Download Free: Conversion Rate Optimization Guide<\/span><\/a><\/em><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">So in this article, we\u2019re gonna see in-depth how 3 successful <a href=\"https:\/\/vwo.com\/blog\/ecommerce-conversion-tactics-for-growth\/\">e-commerce websites are optimized for conversions<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019re gonna analyze different pages and different CRO strategies each one of them implemented.<br><br>But before we dive deep into their conversion rate optimization strategies, we\u2019ll need to understand <em>what exactly <\/em>CRO is, why it\u2019s important, and what its impact on the overall e-commerce sales funnel.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-cro-or-conversion-rate-optimization\"><strong>What is conversion rate optimization for e-commerce?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In a nutshell, CRO is the process of optimizing your e-commerce website for more sales.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When you want to <a href=\"https:\/\/vwo.com\/website-optimization\/\">optimize your website<\/a> for more conversions, there are plenty of strategies you can implement for different pages.<br><br>For example, you can optimize your product pages for more sales, your checkout, and your blog, you can add a human element, use popups, use psychology, and a lot of other tactics.<br><br>We will mention some of them further in the article while analyzing how 3 successful e-commerce stores are optimized for more sales.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-is-cro-important-for-e-commerce\"><strong>Why is CRO important for e-commerce?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Why you should do it? Let\u2019s quickly go through different situations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-you-ll-have-more-sales\"><strong>1. You\u2019ll have more sales<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This is the main idea and goal of implementing CRO strategies. Your sales will go up.<br><br>If you improve your conversion rates for, let\u2019s say, 15% &#8211; your sales will also go up by 15%.<br><br>According to VentureBeat, the implementation of CRO strategies has an ROI of 223%.&nbsp;<br><br>How much will your overall CRO be improved &#8211; depends mostly on the type of strategy you choose.<br><br>For example, Unbounce reports that reducing the form size from 11 to 4 fields can improve your conversion rate by up to 120%. Small change &#8211; big results.<br><br>So without any doubt &#8211; we can conclude <a href=\"https:\/\/www.poptin.com\/blog\/best-popups-app-shopify-exit-intent\/\" target=\"_blank\" rel=\"noreferrer noopener\">that popups can boost your sales &#8211; especially if you\u2019re running on shopify<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-cro-will-save-you-money\"><strong>2. CRO will save you money<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To be honest &#8211; CRO is one of the cheapest growth strategies you can use.<br><br>For instance, PPC ads can cost you around $10 &#8211; $40 per click. Math is simple:<br><br>If your conversion rate is 2% &#8211; that means that you\u2019ll need to drive 100 visits from your PPC ads.<br><br>If the average PPC ad cost is $15 &#8211; it means that you\u2019ll pay $1500 to drive 100 website visitors.<br><br>Now since your conversion rate is 2% &#8211; you will be able to make just 2 sales.<br><br>Will you fit into this budget?<br><br>Hardly.<br><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To be honest \u2013 CRO is one of the cheapest growth strategies you can use.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For instance, PPC ads can cost you around $10 \u2013 $40 per click. Math is simple:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your conversion rate is 2% \u2013 that means that you\u2019ll need to drive 100 visits from your PPC ads.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the average PPC ad cost is $15 \u2013 it means that you\u2019ll pay $1500 to drive 100 website visitors.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now since your conversion rate is 2% \u2013 you will be able to make just 2 sales.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Will you fit into this budget?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hardly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So, at the end of the day, we can also conclude that CRO for e-commerce will save you a lot of money \u2013 and be proud if you include that in your annual report.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>Besides these two, most important reasons, CRO will also help you to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Learn more about your customers<\/strong> &#8211; by implementing different CRO strategies, you\u2019ll get accustomed to <a href=\"https:\/\/vwo.com\/ecommerce-ab-testing\/\">eCommerce A\/B Testing<\/a>, Split Testing, user segmentation, surveys, and usability testing are the other things that will help you to understand your target audience more and learn what they think about your products<\/li>\n\n\n\n<li><strong>CRO will also boost your Google rankings <\/strong>&#8211; Without any doubt, <a href=\"https:\/\/www.thinkwithgoogle.com\/intl\/en-gb\/advertising-channels\/search\/search-getting-smarter\/\" target=\"_blank\" rel=\"noreferrer noopener\">user experience is a huge factor Google considers when it comes to ranking<\/a> websites. The more user-friendly your website is &#8211; the more sales you\u2019ll make. The more user-friendly your website is &#8211; you can expect bigger rankings. It\u2019s also important to mention that pages that rank first on Google usually have a click-through rate<a href=\"https:\/\/www.hubspot.com\/marketing-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener\"> of over 30%<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-are-some-current-e-commerce-cro-benchmarks\"><strong>Latest e-commerce CRO benchmarks<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here are some latest e-commerce CRO benchmarks to help you know how it can elevate your performance<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In 2023, the global average <a href=\"https:\/\/www.invespcro.com\/blog\/the-average-website-conversion-rate-by-industry\/\">conversion rate for e-commerce websites in 3.65%<\/a>. To be honest, if your <a href=\"https:\/\/vwo.com\/blog\/ecommerce-conversion-rate\/\">e-commerce conversion rate<\/a> is above 4 around 2% \u2013 you should be more than satisfied. But, there are always ways to improve it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you want to <a href=\"https:\/\/vwo.com\/blog\/cro-marketing\/\">dive deep into the CRO marketing waters<\/a>, it\u2019s important to mention that, although it\u2019s not very expensive, it still requires some hard work and money. In 2023, the marketing budget as a percentage of the company budget <a href=\"https:\/\/cmosurvey.org\/wp-content\/uploads\/2023\/03\/The_CMO_Survey-Highlights_and_Insights_Report-March_2023.pdf\">dropped to 12.3%, near pre-Covid levels<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But CRO is still a key contributor to the company&#8217;s ROI.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On top of this, if you leverage the power of digital <a href=\"https:\/\/vwo.com\/blog\/marketing-automation\/\">marketing automation<\/a> (and that\u2019s something we\u2019re gonna mention since it\u2019s an excellent CRO strategy), <a href=\"https:\/\/www.campaignmonitor.com\/blog\/email-marketing\/2016\/01\/70-email-marketing-stats-you-need-to-know\/\">you can improve your conversion rates by up to 50%<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On another hand \u2013 according to <a href=\"https:\/\/blog.hubspot.com\/website\/how-video-can-enhance-your-landing-pages\">Hubspot<\/a> \u2013 if you use product videos on your pages, you can improve your conversion rate by up to 86%.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But \u2013 whatever statistics speak \u2013 we can be sure that the CRO strategies implemented by the three brands below definitely have some effect.<br><br>Are you ready to dive deep into their conversion rate optimization?<br><br>Let\u2019s get started!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-8-easy-to-implement-e-commerce-cro-tactics\">8 easy to implement e-commerce CRO tactics<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Negative Underwear<sup> <\/sup>is a women&#8217;s lingerie brand &#8211; since its launch day, it has grown by more than 150% in revenue.<br><br>Pretty impressive.<br><br>Let\u2019s see how they optimized their website for conversions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-use-widgets-to-build-an-email-list\">Use <a href=\"https:\/\/vwo.com\/blog\/growth-in-uncertain-times\/\">widgets<\/a> to build an email list<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Popups are a powerful way to optimize your e-commerce website for conversions. <a href=\"https:\/\/www.shopify.com\/partners\/blog\/optimize-popups\/\" target=\"_blank\" rel=\"noreferrer noopener\">Popups can improve your e-commerce conversion rates by up to 9%<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When it comes to Negative, it uses popups in a very smart way.<br><br>If you spend around 15 &#8211; 20 seconds on their homepage, you\u2019ll trigger the first popup:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"413\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/subscriber-sign-up-1024x413.png\" alt=\"screenshot of a popup on Negative Underwear website\" class=\"wp-image-51297\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/subscriber-sign-up-1024x413.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/subscriber-sign-up-1024x413.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/subscriber-sign-up-1024x413.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/subscriber-sign-up-1024x413.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Image source: <a href=\"https:\/\/negativeunderwear.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Negative Underwear<\/a><\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">As you can see, this popup asks you for the email in exchange for the chance to win gift cards of over $100.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This popup is clean, readable, and simple.<br><br><a href=\"https:\/\/www.poptin.com\/blog\/7-best-practices-website-popups-convert\/\" target=\"_blank\" rel=\"noreferrer noopener\">There are 4 crucial elements and popup best practices for converting popups<\/a>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Context <\/strong>&#8211; Are reaching out to your website visitors with your offer at the right time?<\/li>\n\n\n\n<li><strong>Copy <\/strong>&#8211; Is your text compelling and interesting enough?<\/li>\n\n\n\n<li><strong>Offer <\/strong>&#8211; How great (for your potential customers) your offer is?<\/li>\n\n\n\n<li><strong>Design <\/strong>&#8211; Is your design eye-catching? Does it engage with your website visitors?<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In the Negative Underwears case &#8211; they crushed it in all things.<br><br>The context is amazing, the copy is compelling enough (\u201cYeah, I want to win something!), The offer is unrefutable, and the design is simple and clean.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But, this is just the first popup. There\u2019s a second one I honestly like more.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When you browse through Negatives\u2019 website, you\u2019ll see a little <em>\u201cGet $20\u201d <\/em>page in the navigation menu:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"126\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/sign-up-incentives-1024x126.png\" alt=\"screenshot of the sign up incentives on Negative Underwear website\" class=\"wp-image-51295\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/sign-up-incentives-1024x126.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/sign-up-incentives-1024x126.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/sign-up-incentives-1024x126.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/sign-up-incentives-1024x126.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Authors\u2019 note: Using your navigation menu to showcase your offers is a great way to engage with your website visitors and <a href=\"https:\/\/vwo.com\/blog\/increase-website-conversion-rate\/\">improve your conversion rates<\/a>. In this case, Negative Underwear used the navigation menu to let their visitors know about the free US shipping on all orders.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once you click on this <em>Get $20, <\/em>you\u2019ll see the following popup:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"843\" height=\"636\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/attractive-sign-up-peruasion.png\" alt=\"screenshot of an attractive lead generation popup on Negative Underwear website\" class=\"wp-image-51283\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/attractive-sign-up-peruasion.png 843w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/attractive-sign-up-peruasion.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/attractive-sign-up-peruasion.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/attractive-sign-up-peruasion.png?tr=w-375 375w\" sizes=\"(max-width: 843px) 100vw, 843px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">As you can see &#8211; Negative Underwear offers you $20 off if you recommend their underwear to your friends. In that case &#8211; they also get $20 off.<br><br>It\u2019s a great way to <strong><a href=\"https:\/\/vwo.com\/blog\/boost-ecommerce-conversions\/\">boost eCommerce conversions<\/a> <\/strong>and <strong>get referrals <\/strong>at the same time.<br><br>But what\u2019s so special about this popup?<br><br>It isn\u2019t triggered automatically.<br><br>It\u2019s triggered only when you click on that <em>Get $20 <\/em>text. This means that whoever sees this popup is almost immediately ready to buy your products. This popup will only prompt them to do that with a bigger desire.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Authors\u2019 note: Shoppers tend to add some items to their shopping cart but they don\u2019t finalize the purchase. This is a great way to prevent <a href=\"https:\/\/vwo.com\/cart-abandonment\/\">cart abandonmen<\/a>t from happening.<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-write-product-descriptions-that-convert\">Write product descriptions that convert<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/moosend.com\/blog\/landing-page-best-practices\/\" target=\"_blank\" rel=\"noreferrer noopener\">There are a lot of landing page best practices you can use to improve your CRO<\/a>, now let\u2019s see some of them that Negative is implementing.<br><br>Once you choose one of the Negative Underwears products, you\u2019ll go to their product page.<br><br>It looks like this:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"441\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/product-pages-with-funny-descriptions-1024x441.png\" alt=\"screenshot of product pages of Negative Underwear website\" class=\"wp-image-51293\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/product-pages-with-funny-descriptions-1024x441.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/product-pages-with-funny-descriptions-1024x441.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/product-pages-with-funny-descriptions-1024x441.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/product-pages-with-funny-descriptions-1024x441.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">There are a couple of elements I liked the most about this page:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Huge product images on the left<\/strong> (both of the product itself and how it looks when someone wears it) &#8211; this is a great way to showcase your products and their quality\/implementation.<\/li>\n\n\n\n<li><strong>Social proof right below the product name <\/strong>&#8211; Social proof is a great way to improve anticipation and make your shoppers more engaged with the product they want to buy.<\/li>\n\n\n\n<li><strong>Option to pay in 4 interest-free installments <\/strong>&#8211; This is a great way to make your products \u201cmore affordable\u201d and hence improve your overall conversion rates.<\/li>\n\n\n\n<li><strong>In-depth product descriptions <\/strong>&#8211; Without any doubt &#8211; everyone writes product descriptions. But why do I like Negatives ones? They\u2019re in-depth and have a special <em>voice <\/em>that correlates with their target audience.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Short and funny descriptions for every image.<br><br>Why are they great?<br><br>First of all &#8211; they can resolve any doubts your potential customer has.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On the other hand, if you know your target audience well enough, you can use image descriptions to build a better relationship with them &#8211; just as Negative Underwear is doing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now let\u2019s see what happens after you add a product to the card.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-optimize-the-checkout-flow\">Optimize the checkout flow<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once you click the <em>Add to Cart <\/em>button, slideout from the right side with your cart will popup:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"610\" height=\"777\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/cross-sell-in-the-cart.png\" alt=\"an example of cross-selling on Negative Underwear website\" class=\"wp-image-51284\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/cross-sell-in-the-cart.png 610w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/cross-sell-in-the-cart.png?tr=w-375 375w\" sizes=\"(max-width: 610px) 100vw, 610px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">There are two things I particularly like here:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Nice (and not expensive) upsell<\/strong> &#8211; if your shoppers are buying a gift for someone &#8211; then this is a perfect way to add a little bit more revenue to your bank account.<\/li>\n\n\n\n<li><strong>Subtle hotspot on the <em>cart icon <\/em><\/strong><em>&#8211; <\/em>It\u2019s not unusual for website visitors to add something to the cart and then forget about it or go to do something else. In that case &#8211; their website session ends up without the transaction. This little hotspot reminds them about their item in the cart<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We saw how Negative Underwear is optimized for conversions.<br><br>Now let\u2019s see how Taylor Stitch is taking CRO to the next level.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-incentivize-suscribers-through-rewards\">Incentivize subscribers through rewards<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Taylor Stitch is another apparel e-commerce website. <a href=\"https:\/\/www.oberlo.com\/blog\/shopify-stores\/\" target=\"_blank\" rel=\"noreferrer noopener\">Just 3 years after their launch, they\u2019ve made an amazing $1.5 million in sales &#8211; and they\u2019ve continued to grow after that<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now let\u2019s see how this $1.5 million online store is optimized for conversions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">One thing that blew my mind is how the Taylor Stitch team optimized their website for conversions with the constant reminder of the current discounts, reward programs, and other things.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once you visit their website, you\u2019ll first see the huge modal asking you to subscribe and get rewards and early access to new products<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"429\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/subscriber-modal-1024x429.png\" alt=\"screenshot of the subscriber modal on Taylor Stitch website\" class=\"wp-image-51296\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/subscriber-modal-1024x429.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/subscriber-modal-1024x429.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/subscriber-modal-1024x429.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/subscriber-modal-1024x429.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Image source: <a href=\"https:\/\/www.taylorstitch.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Taylor Stitch<\/a><\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">This is a great way to engage with your potential buyers early on &#8211; especially if they\u2019re returning customers. In this way &#8211; you\u2019re able to improve retention.<br><br>But, my knowledge won\u2019t be valuable if I also sometimes showcase some bad things and bad practices.<br><br>Although this modal helps them to acquire new customers early on &#8211; I would make some tinny changes that could improve their conversion rates even more:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Text is invisible &#8211; the white color doesn\u2019t match with the background &#8211; so I think that they should either change their background or the color and font of the text.<\/li>\n\n\n\n<li>The font is not quite appropriate &#8211; for this background, I would put some <em>bold <\/em>or <em>weightier <\/em>font.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">But, after all, this is a good practice you can implement on your e-commerce store &#8211; perhaps they could also try to implement some <a href=\"https:\/\/www.tidio.com\/blog\/tidio-for-shopify-live-chat-chatbots-that-grow-your-sales\/\" target=\"_blank\" rel=\"noreferrer noopener\">Shopify chatbot<\/a>. I\u2019m sure it will help them to showcase their rewards and discounts even more.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now the question is: what happens after you close this?<br><br>Well &#8211; you\u2019re redirected to the homepage.<br><br>And &#8211; on the homepage &#8211; we can see a nice slideout popping up from the bottom:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"428\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/subscription-reminder-1024x428.png\" alt=\"subscription reminder on homepage of Taylor Stitch website\" class=\"wp-image-51298\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/subscription-reminder-1024x428.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/subscription-reminder-1024x428.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/subscription-reminder-1024x428.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/subscription-reminder-1024x428.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s quite similar to the previous model &#8211; but with a different offer.<br><br>Inside this slideout, you have the option to subscribe (if you haven\u2019t in the previous opt-in) &#8211; and in exchange, you\u2019ll get 20% off your next order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Why do I like this?<br><br>Well, I love this especially because this slideout <em>serves <\/em>as the second opt-in for those who haven\u2019t subscribed on the first one.<br><br>It\u2019s a great way to improve your conversion rates.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You also have a huge headline on the <a href=\"https:\/\/vwo.com\/glossary\/hero-image\/\">hero image<\/a> with the discount. This is another reminder for those who skipped the first two steps.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once you close this, in the header you\u2019ll see the following link:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"188\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/another-sign-up-prompt-1024x188.png\" alt=\"offer to incentivise signups on Taylor Stitch website\" class=\"wp-image-51281\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/another-sign-up-prompt-1024x188.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/another-sign-up-prompt-1024x188.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/another-sign-up-prompt-1024x188.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/another-sign-up-prompt-1024x188.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">So, again, for the fourth time &#8211; Taylor Stitch is announcing to us that they\u2019re offering a discount for the next purchase.<br><br>Did you miss the first three? Then you will hardly miss the fourth one.<br><br>But, if you\u2019re accidentally missing the fourth reminder, you definitely can\u2019t mix the huge notification on the shop page that\u2019s present throughout your entire user journey.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"445\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/huge-sign-up-prompt-1024x445.png\" alt=\"huge offer announcement bar on Taylor Stitch website\" class=\"wp-image-51289\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/huge-sign-up-prompt-1024x445.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/huge-sign-up-prompt-1024x445.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/huge-sign-up-prompt-1024x445.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/huge-sign-up-prompt-1024x445.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Wherever you go &#8211; discounts are following you.<br><br>And probably this is the biggest CRO factor that helped Taylor Stitch to make over $1.5 million in sales.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But, let\u2019s move forward and see how Taylor Stitch optimized their product pages for conversions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\"><em><a href=\"https:\/\/vwo.com\/conversion-rate-optimization\/#guide-download\"><span style=\"text-decoration: underline\">Download Free: Conversion Rate Optimization Guide<\/span><\/a><\/em><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-optimize-the-product-pages\">Optimize the product pages<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once you visit some product, you\u2019ll see the following screen:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"431\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/optimized-product-page-1024x431.png\" alt=\"screenshot of the optimized product page on Taylor Stitch website\" class=\"wp-image-51292\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/optimized-product-page-1024x431.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/optimized-product-page-1024x431.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/optimized-product-page-1024x431.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/optimized-product-page-1024x431.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Here we can find two things that I particularly love.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Image of the human being with the product <\/strong>&#8211; why is this so special? Well &#8211; in the beginning, Taylor Stitch uses the human element to engage with their potential buyers. In the era of robots, AI, and automation, the human element is something we rarely use to close more deals &#8211; and believe me when I say that it\u2019s super important. On the other hand &#8211; this is also a great way to showcase your product <em>in practice<\/em>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Pro Tip: Whenever you can &#8211; try to use the human element to engage with your website visitors and build<\/em> relationships. It\u2019s\u2019 super powerful. For instance, when we asked the founder of Contenthorse about his TOP 1 CRO strategy &#8211; he said that once he changed the testimonials on his website &#8211; he saw a <em>2x increase in the number of calls and leads. This is how his testimonials look right now:<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"395\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/humanized-testimonial-1024x395.png\" alt=\"an example of a humanized testimonial on Taylor Stitch website\" class=\"wp-image-51290\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/humanized-testimonial-1024x395.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/humanized-testimonial-1024x395.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/humanized-testimonial-1024x395.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/humanized-testimonial-1024x395.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Do you see the difference between casual and ordinary testimonials or customer reviews and this testimonial powered by the human element?<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now let\u2019s get back to the subject.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The second thing that I like about this product page is how they showcased their pricing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Showing two different prices &#8211; one bigger and the second one significantly smaller is a great psychology trick.<br><br>In a nutshell &#8211; it encourages your potential buyers to purchase your product <em>now or never<\/em>. Especially if they see a big difference between the prices.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you scroll down a little bit more on the product page, you\u2019ll see the following:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"602\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/detailed-product-description-1024x602.png\" alt=\"a screenshot of a detailed product description on Taylor Stitch website\" class=\"wp-image-51286\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/detailed-product-description-1024x602.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/detailed-product-description-1024x602.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/detailed-product-description-1024x602.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/detailed-product-description-1024x602.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The first thing that pops up in front of our eyes is the pretty in-depth, detailed and engaging description of the product.<br><br>And of course, there\u2019s also one little slideout in the down-left corner that notifies us whenever someone buys something (or the particular item we\u2019re looking at).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Although without any doubt, this strategy is now widely used by different e-commerce stores &#8211; it\u2019s still a great way to improve your conversion rates &#8211; especially if you also put the <em>limited <\/em>mark beside your products.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On this way, whoever is looking at your products at that moment will have a sense of urgency.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-build-trust-with-the-audience\">Build trust with the audience<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Bluebella is another woman&#8217;s lingerie brand. They\u2019re claiming that their products are built from unusual materials.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Since I don\u2019t wear women&#8217;s lingerie &#8211; I can\u2019t speak in that name. But, on the other hand, I can show you how amazing their overall CRO strategy is.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The homepage is the best place to leave a great first impression and engage with your website visitors.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In Bluebella\u2019s case, they\u2019re doing that with sliders.<br><br>There were two images from the slider I particularly liked:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"420\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/ecommerce-slider-1024x420.png\" alt=\"image slider on the homepage of Bluebella\" class=\"wp-image-51287\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/ecommerce-slider-1024x420.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/ecommerce-slider-1024x420.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/ecommerce-slider-1024x420.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/ecommerce-slider-1024x420.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Image source: Bluebella<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">In the first image, you\u2019ll see a set of different people who bought Bluebella\u2019s products.<br><br>Why do I like this slider?<br><br>Three things:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>It uses the human element which creates relationships with website visitors<\/li>\n\n\n\n<li>It\u2019s showcasing different Bluebella\u2019s products<\/li>\n\n\n\n<li>These high-quality images help <em>potential buyers <\/em>to imagine themselves inside Bluebella\u2019s lingerie.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">And, what I especially like is the combination of the first slider and the second one:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"647\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/image-carousel-1024x647.png\" alt=\"combination of image sliders on Bluebella website\" class=\"wp-image-51291\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/image-carousel-1024x647.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/image-carousel-1024x647.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/image-carousel-1024x647.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/image-carousel-1024x647.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">As you can see, this \u201cslider strategy\u201d is based on two things:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Embracing potential buyers to imagine themselves in the lingerie<\/li>\n\n\n\n<li>And motivate them to buy products they like with an amazing 50% off.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-reduce-cart-abandonment\">Reduce cart abandonment<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In a nutshell &#8211; <a href=\"https:\/\/vwo.com\/blog\/optimizing-exit-intent-popups\/\">exit-intent popups are the popups that are triggered whenever someone tries to leave your website<\/a>.<br><br>Using them is a great way to prevent your visitors from leaving your website and make them shop more.<br><br>In Bluebella\u2019s case, if you spend some time inside the shop, and you try to leave the website, you\u2019ll see this exit-intent popup:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"494\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/reduce-cart-abandonment-1024x494.png\" alt=\"screenshot of the exit-intent popup on Bluebella website\" class=\"wp-image-51294\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/reduce-cart-abandonment-1024x494.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/reduce-cart-abandonment-1024x494.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/reduce-cart-abandonment-1024x494.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/reduce-cart-abandonment-1024x494.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Why do I like this exit-intent popup?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A couple of things:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>It allows them to nurture their leads through the funnel <\/strong>&#8211; If someone sees this popup, their context is the following: They either didn\u2019t find anything interesting in the store, or they found something but they don\u2019t have enough money right now. Whatever the situation is &#8211; they would like to see the new offers from Bluebella<\/li>\n\n\n\n<li><strong>It has an eye-catching design<\/strong> &#8211; I\u2019ve seen a lot of different pop-ups in my career &#8211; and to be honest with you &#8211; this one is one of the best. Nice background color with high-quality pictures that leverage the power of the human element. Frictionless <em>subscribe form <\/em>and compelling copy. Everything you need for great conversion rates.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We can conclude that this exit-intent popup has only one goal:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>To collect emails of people who are interested in their products, but not ready to buy them yet.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Why would they do this?<br><br>The answer is simple &#8211; to engage with them later on and convert them into customers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-cross-sell-like-a-pro\"><a href=\"https:\/\/vwo.com\/glossary\/cross-sell\/\">Cross-sell<\/a> like a pro<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This part is something I liked the most about Bluebella\u2019s CRO strategy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Firstly, let\u2019s see the product page:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"492\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/well-laid-out-product-page-1024x492.png\" alt=\"well detailed out product page of Bluebella website\" class=\"wp-image-51300\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/well-laid-out-product-page-1024x492.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/well-laid-out-product-page-1024x492.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/well-laid-out-product-page-1024x492.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/well-laid-out-product-page-1024x492.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">As you can see &#8211; the product page has 4 exceptional parts:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>High-quality images that (again) leverage the power of the human element<\/li>\n\n\n\n<li>Catchy CTA buttons<\/li>\n\n\n\n<li>Special offers as another CRO strategy to prompt <strong>visitors into purchasing the product <em>now<\/em> <\/strong>not later.<\/li>\n\n\n\n<li>Another special offer (free delivery) &#8211; to prompt them again, in any case.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Once you <em>add some item to the bag<\/em>, you will be redirected to the following <em>part of the page <\/em>before you\u2019re able to go to the cart:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"785\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/cross-sell-on-product-page-1024x785.png\" alt=\"cross-selling on the product page of Bluebella website\" class=\"wp-image-51285\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/cross-sell-on-product-page-1024x785.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/cross-sell-on-product-page-1024x785.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/cross-sell-on-product-page-1024x785.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/cross-sell-on-product-page-1024x785.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">What a great upsell!<br><br>Once you <em>add some item to the bag, <\/em>you\u2019ll be redirected to the page with other products.<br><br>But &#8211; these products are <em>not similar <\/em>to what other websites are doing. Also, these are not <em>frequently bought together <\/em>products.<br><br>These are the products that can be <em>directly paired <\/em>with the product you\u2019ve just added to your cart.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pretty great CRO and upsell strategy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nevertheless, I haven\u2019t chosen any of these products.<br><br>Let\u2019s see what happens after we go to the cart.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"432\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/checkout-page-of-bluebella-website-1024x432.png\" alt=\"screenshot of the checkout Page Of Bluebella Website\" class=\"wp-image-51323\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/checkout-page-of-bluebella-website-1024x432.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/checkout-page-of-bluebella-website-1024x432.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/checkout-page-of-bluebella-website-1024x432.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/checkout-page-of-bluebella-website-1024x432.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">As you can see, there are two different things right now worth mentioning:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Here we have another example of using \u201cpackaging\u201d as the service for <em>upselling.<\/em><\/li>\n\n\n\n<li>Also &#8211; on top of the page you can see the link that leads you to other products that are <em>relevant <\/em>to the one you chose.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Let\u2019s finish our shopping here and click on check out.<br><br>Here\u2019s what happens next:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"916\" height=\"454\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/attractive-popups.png\" alt=\"screenshot of the offer promotion on popup on Bluebella website\" class=\"wp-image-51282\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/attractive-popups.png 916w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/attractive-popups.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/attractive-popups.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/04\/attractive-popups.png?tr=w-375 375w\" sizes=\"(max-width: 916px) 100vw, 916px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Now we can see another pop-up with great context, offer and design.<br><br>At the end of the day &#8211; we can conclude that the Bluebella team did a pretty great job when it comes to the CRO and upselling.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Are you interested in learning more? Watch the webinar on e-commerce optimization:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"eCommerce Optimization - Secrets from the Trenches\" width=\"690\" height=\"388\" src=\"https:\/\/www.youtube.com\/embed\/3tHlCZvPQmk?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n<\/div><figcaption class=\"wp-element-caption\">VWO webinar on e-commerce optimization<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Conversion rate optimization tools for eCommerce<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Now that we&#8217;ve gleaned some fantastic tips from studying these three brands, let&#8217;s briefly explore some <a href=\"https:\/\/vwo.com\/blog\/cro-tools\/\">conversion rate optimization tools<\/a> that can assist you with implementation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>VWO (Visual Website Optimizer):<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Comprehensive CRO tool covering user research, hypothesis prioritization, and testing stages.<\/li>\n\n\n\n<li>VWO Insights provides in-depth user behavior research.<\/li>\n\n\n\n<li>VWO Plan streamlines experimentation program management.<\/li>\n\n\n\n<li>VWO Testing facilitates A\/B, split, and multivariate testing.<\/li>\n\n\n\n<li>Supports complex experiments with VWO Testing Server-side.<\/li>\n\n\n\n<li>Enables personalized experiences with VWO Personalize.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Google Analytics:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A powerful tool for user research, offering extensive data on website visitors, behavior, and conversions.<\/li>\n\n\n\n<li>Key features include goal tracking, funnel visualization, and segmentation for monitoring actions, identifying conversion bottlenecks, and analyzing specific visitor groups.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Heap Analytics:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Digital insights platform providing a comprehensive view of user behavior on websites and mobile apps.<\/li>\n\n\n\n<li>Features like session replay, heatmaps, journeys, funnels, and cohorts empower teams to derive meaningful insights and make data-driven decisions.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>TestRail:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Robust test management platform streamlining planning, execution, and tracking of software test cases.<\/li>\n\n\n\n<li>Caters to hypothesis prioritization and testing stages.<\/li>\n\n\n\n<li>Provides a centralized repository for efficient test case management, suite organization, and execution of test runs.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Five Seconds Test:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>User research tool assessing how users perceive a website within five seconds.<\/li>\n\n\n\n<li>Optimizes design for first impressions and measures the impact of changes.<\/li>\n\n\n\n<li>Includes tests like card sorting, five-second tests, preference tests, prototype tests, and surveys.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Choosing the right CRO tool is crucial for business success, and exploring full-featured free trials, where available, is recommended. For instance, VWO offers a comprehensive <a href=\"https:\/\/vwo.com\/free-trial\/\">30-day trial<\/a> for users to explore its features and understand how it can drive successful CRO campaigns.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-key-takeaways\">Key takeaways<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Huuh &#8211; going through these 3 successful e-commerce websites and analyzing their entire CRO strategy was a hell of a ride, right?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But, at the end of the day &#8211; it was worth it!<br><br>Here\u2019s what we learned from those 3 websites when it comes to optimizing websites for conversions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Using popups is a great way to showcase your rewards and offerings in the right context and time. But, pay attention to the design, offer, copywriting, and triggering point. For your popups to work, you\u2019ll need to implement all 4 things correctly. You can <a href=\"https:\/\/www.poptin.com\/blog\/best-privy-alternatives\/\" target=\"_blank\" rel=\"noreferrer noopener\">use some of the Privy alternatives to build your popups<\/a>.<\/li>\n\n\n\n<li>Upsells are playing an important role when it comes to e-commerce CRO. <a href=\"https:\/\/vwo.com\/blog\/use-upsell-cross-sell\/\">Try to upsell<\/a> your products whenever you can.<\/li>\n\n\n\n<li>The human element is the next big thing when it comes to optimizing your website for conversions. Try using the human element on your website as much as you can &#8211; it will pay off.<\/li>\n\n\n\n<li>If someone is still not ready to buy, don\u2019t waste the opportunity. Try to get their email and nurture them through your sales funnel later on. Eventually &#8211; they\u2019ll end up buying from you.<\/li>\n\n\n\n<li>Pricing psychology plays a big factor in e-commerce CRO. Try to showcase the difference between the old and the new price. It will prompt your potential buyers and motivate them to purchase your product.<\/li>\n\n\n\n<li>In-depth, catchy, detailed, and engaging product descriptions are a must. If your product descriptions are poor, outdated, and non-valuable &#8211; you might lose a lot of customers during the checkout process or on the product page. You don\u2019t want that to happen.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">So, the last question I have for you is:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>What\u2019s the first CRO strategy you\u2019re gonna implement first?<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Let me be honest \u2013 no one will buy your products at first sight. The average conversion rate (percentage of website visits that end up with transactions) is around 2-4% across different industries and product types. That means that of 100 web visitors, only two or eventually four will buy your product. That\u2019s not a&#8230;<\/p>\n","protected":false},"author":399,"featured_media":51279,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"post_read_time":18,"footnotes":""},"categories":[1850],"tags":[],"feature":[],"industry-type":[],"product":[],"role":[],"region":[],"class_list":["post-51278","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conversion-rate-optimization"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What is eCommerce CRO? How 3 Online Stores Do It [Examples]<\/title>\n<meta name=\"description\" content=\"In this post, we explain what is ecommerce CRO, and we go in-depth to see how 3 successful e-commerce stores are following CRO best practices.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vwo.com\/blog\/ecommerce-cro\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is eCommerce CRO? 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