{"id":49484,"date":"2020-02-04T20:22:28","date_gmt":"2020-02-04T14:52:28","guid":{"rendered":"https:\/\/vwo.com\/blog\/?p=49484"},"modified":"2026-04-10T17:20:13","modified_gmt":"2026-04-10T11:50:13","slug":"ecommerce-ab-testing","status":"publish","type":"post","link":"https:\/\/vwo.com\/blog\/ecommerce-ab-testing\/","title":{"rendered":"eCommerce A\/B Testing: 20 Star Elements You Need To Optimize in 2026"},"content":{"rendered":"\n<p><span style=\"font-weight: 400\">Whether you are a seasoned marketer or a newbie owning an online store, you are consuming content every moment on the web to step your game up.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">The Internet is littered with posts that simply ask you to go ahead and test this CTA or that headline! However, it\u2019s important to bear in mind that the best-performing <a href=\"https:\/\/vwo.com\/ab-testing\/\">A\/B tests<\/a> are ones that are planned and executed well.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">In this post, we will walk you through the 20 elements that you must <a href=\"https:\/\/vwo.com\/ecommerce-ab-testing\/\">A\/B test for your eCommerce store<\/a> for increased conversions.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\"><em><a href=\"https:\/\/vwo.com\/ab-testing\/#guide-download\"><span style=\"text-decoration: underline\">Download Free: A\/B Testing Guide<\/span><\/a><\/em><\/h2>\n\n\n<h2 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level1\" data-menu=\"A\/B Testing\" id=\"a-b-testing\" data-menu-id=\"a-b-testing\" style=\"text-align:left\"><strong>A\/B Testing<\/strong><\/h2>\n\n\n<p><span style=\"font-weight: 400\">A\/B testing or split testing <\/span><span style=\"font-weight: 400\">is the scientific way of arriving at the truth, or at least the best option in a given set of conditions. <\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Website A\/B testing broadly means testing two versions of a webpage to see which fares better with your visitors and earns you more sales or conversions.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">It is nothing short of a laboratory experiment. To get significant results, you must follow the Scientific Method.<\/span><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"648\" height=\"684\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Scientific-method.png\" alt=\"flow diagram of the exact scientific method of a\/b testing\" class=\"wp-image-49485\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Scientific-method.png 648w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Scientific-method.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Scientific-method.png?tr=w-375 375w\" sizes=\"(max-width: 648px) 100vw, 648px\" \/><\/figure>\n<\/div>\n\n<h2 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level1\" data-menu=\"A\/B Testing in eCommerce\" id=\"a-b-testing-in-ecommerce\" data-menu-id=\"a-b-testing-in-ecommerce\" style=\"text-align:left\"><strong>A\/B Testing in eCommerce<\/strong><\/h2>\n\n\n<p><span style=\"font-weight: 400\">You might be running a reasonably successful company and making decent revenue out of it.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">However, you are still skeptical about your conversion funnel, mediocre return on Ad spend and conversions.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">But skeptics are of no help; giving a shot to A\/B testing could be!<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">The chances are high that although you know where you are messing up, you can\u2019t decide where to start the <a href=\"https:\/\/vwo.com\/blog\/ecommerce-testing\/\">ecommerce testing<\/a> from.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Remember, A\/B testing is no magic!&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">It is like going to the gym regularly to get the results. You ought to be consistent enough to get the desired results while performing A\/B tests for conversion optimization of your website.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">You must consistently hypothesize, <a href=\"https:\/\/vwo.com\/testing\/?utm_source=page&amp;utm_medium=website&amp;utm_campaign=interlinking\">test<\/a>, experiment, and repeat!<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Analyze your eCommerce website for free<\/h3>\n\n\n\n<div class=\"Bgc(--color-light-grey-1) Bdrs(4px) P(20px) Mb(20px)\">\n    <form class=\"js-vwo-form-validate-and-submit D(f) Fld(c) Fld(r)--md Gp(10px) Pos(r)\" method=\"post\" action=\"\/wp-json\/action\/deep-ux-analysis-step1\" novalidate>\n        <label class=\"Fxg(1)\">\n            <input type=\"url\" class=\"input-text W(100%) H(100%) input-text--white\" name=\"url\" placeholder=\"Enter your website URL...\">\n        <\/label>\n        <div class=\"Pos(a)--md Start(0) B(-20px) C(--color-red) Fz(11px) Trsp(--Op) Trsdu(0.15s) Op(0) invalid-input+Op(1) invalid-reason\">A value for this field is required.<\/div>\n        <button type=\"submit\" class=\"button btn-modal-form-submit\">\n            <svg  width= \"18\"  height= \"18\"  class= \"Mend(8px) Va(m)\" ><use xlink:href=\"#icon-bulb\"><\/use><\/svg>            Analyze My Website        <\/button>\n    <\/form>\n    <div class=\"D(f) Ai(c) Gp(5px) Mt(20px) Pos(r)\">\n        <div class=\"D(f) Ai(c) W(100%)\">\n            <p class=\"Fz(--font-size-14) M(0) Fw(500) Mb(0) deep-ux-widget\">\n                <span>Why analyze?<\/span>\n            <\/p>\n            <div class=\"tooltip Mstart(5px)\">\n                <svg  width= \"12\"  height= \"12\"  class= \"C(--color-purple) Cur(p) tooltip-icon\" ><use xlink:href=\"#icon-question-mark-2\"><\/use><\/svg>                <div class=\"tooltip:h_D(b) tooltip-icon:h+D(b) D(b):h D(n) M(0)\">\n                    <div class=\"Bxsh(--box-shadow-grey-3) Pos(a) Z(1) Start(0) Start(-58px)--md T(25px) Bd Bdc(#d5d7da) Bgc(--color-white) C(--color-black-light-3) Maw(285px) W(90%) P(16px) Bdrs(4px) Cnt(noq)::b Bdw(10px)::b Bds(s)::b Bdc(t)::b Bdbc(#d5d7da)::b Pos(a)::b T(-20px)::b Start(50%)::b--md Start(30%)::b TranslateX(-50%)::b--md Cnt(noq)::a Bdw(10px)::a Bds(s)::a Bdc(t)::a Bdbc(--color-white)::a Pos(a)::a T(-19px)::a Start(50%)::a--md Start(30%)::a TranslateX(-50%)::a--md\">\n                        <h3 class=\"M(0) Mb(10px) Fz(--font-size-12) Fw(400) Lh(--line-height-headings) deep-ux-widget\">Get a free UX audit powered by VWO Copilot<\/h3>\n                        <ul class=\"P(0) M(0) List(n) Fz(--font-size-12) deep-ux-widget\">\n                            <li class=\"Mb(5px) deep-ux-widget\">\n                                <svg  width= \"12\"  height= \"12\"  class= \"C(--color-green-new-1)\" ><use xlink:href=\"#icon-right-check-circle\"><\/use><\/svg>                                <strong class=\"Mstart(5px) Fw(700)\">Spot Gaps:<\/strong> Reveal hidden conversion leaks.                            <\/li>\n                            <li class=\"Mb(5px) deep-ux-widget\">\n                                <svg  width= \"12\"  height= \"12\"  class= \"C(--color-green-new-1)\" ><use xlink:href=\"#icon-right-check-circle\"><\/use><\/svg>                                <strong class=\"Mstart(5px) Fw(700)\">Data-Backed:<\/strong> Get a prioritized list of fixes.                            <\/li>\n                            <li class=\"deep-ux-widget\">\n                                <svg  width= \"12\"  height= \"12\"  class= \"C(--color-green-new-1)\" ><use xlink:href=\"#icon-right-check-circle\"><\/use><\/svg>                                <strong class=\"Mstart(5px) Fw(700)\">Test Smarter:<\/strong> No more guessing what works.                            <\/li>\n                        <\/ul>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <p class=\"M(0) Flxs(0) deep-ux-widget\"><span class=\"Fz(--font-size-12) Px(12px) Py(1px) Bdrs(30px) Bgc(#ffba00) D(ib) Fw(600)\">Beta<\/span><\/p>\n    <\/div>\n<\/div>\n\n\n<h2 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level1\" data-menu=\"Where Do You Use A\/B Testing in eCommerce?\" id=\"where-do-you-use-a-b-testing-in-ecommerce\" data-menu-id=\"where-do-you-use-a-b-testing-in-ecommerce\" style=\"text-align:left\"><strong>Where Do You Use A\/B Testing in eCommerce?<\/strong><\/h2>\n\n\n<p><span style=\"font-weight: 400\">The number of elements you can test is endless, but here are 20 testing ideas that you should give a try for your eCommerce site to fix the mess:<\/span><\/p>\n\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"1. Free Shipping\" id=\"1-free-shipping\" data-menu-id=\"1-free-shipping\" style=\"text-align:left\"><strong>1. Free Shipping<\/strong><\/h3>\n\n\n<p><span style=\"font-weight: 400\">The secret is that you should never be charging your customers for shipping.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Do a test to compare conversions by testing your product with free shipping and without it. You can include the shipping amount in your product base price for the free shipping variant, whereas keeping the control as without free shipping.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Similarly, you can run another test by creating a threshold value for free shipping, and so on to gauge what works best for your conversion goals.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Also, do not forget to display this in BOLD on your website!<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"945\" height=\"599\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Free-shipping.png\" alt=\"graph highlighting the various reasons for cart abandonment during checkout\" class=\"wp-image-49486\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Free-shipping.png 945w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Free-shipping.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Free-shipping.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Free-shipping.png?tr=w-375 375w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><figcaption class=\"wp-element-caption\"><br>Image source: <a href=\"https:\/\/baymard.com\/lists\/cart-abandonment-rate\/\" target=\"_blank\" rel=\"noreferrer noopener\">Baymard<\/a><\/figcaption><\/figure>\n\n\n\n<p><span style=\"font-weight: 400\">Extra cost at checkout, including shipping charges, tops the list of the reasons accountable for maximum <a href=\"https:\/\/vwo.com\/cart-abandonment\/\">cart abandonment<\/a> rate.<\/span><\/p>\n\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"2. Hero Images Over Carousels\" id=\"2-hero-images-over-carousels\" data-menu-id=\"2-hero-images-over-carousels\" style=\"text-align:left\"><strong>2. <a href=\"https:\/\/vwo.com\/glossary\/hero-image\/\">Hero Images<\/a> Over Carousels<\/strong><\/h3>\n\n\n<p><span style=\"font-weight: 400\">They say, a customer today can smell an ad a mile away! <a href=\"https:\/\/www.nngroup.com\/articles\/banner-blindness-old-and-new-findings\/\" target=\"_blank\" rel=\"noreferrer noopener\">The typical web-user behavior has trained the human subconscious to overlook anything which looks like an ad.<\/a>&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Carousels, though not ads, seem like ads that are non-engaging and end up frustrating users.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Better alternatives are high-resolution hero images that are in-line with your business.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">A hero image or a hero header is nothing but a website design term that is extensively used for banner-sized images that let your user see and background videos that made them experience your story. They are positioned upfront on the landing page.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Interestingly, now you have another option to test a hero background video against an image too.<\/span><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"304\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Hero-Image.png\" alt=\"screenshot of the hero image of Ditto.com\" class=\"wp-image-49487\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Hero-Image.png 512w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Hero-Image.png?tr=w-375 375w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><figcaption class=\"wp-element-caption\">Image source: <a href=\"https:\/\/www.justinmind.com\/blog\/inspiring-hero-image-websites\/\" target=\"_blank\" rel=\"noreferrer noopener\">Justinmind<\/a><\/figcaption><\/figure>\n<\/div>\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"3. Call to Action (CTA)\" id=\"3-call-to-action-cta\" data-menu-id=\"3-call-to-action-cta\" style=\"text-align:left\"><strong>3. Call to Action (CTA)<\/strong><\/h3>\n\n<p><b>Size<\/b><b>:&nbsp;<\/b><\/p>\n<p><a href=\"https:\/\/vwo.com\/blog\/call-to-action-buttons-ultimate-guide\/\"><span style=\"font-weight: 400\">Call-to-action or CTA is one of the most important factors when it comes to <\/span><span style=\"font-weight: 400\">driving conversion at your eCommerce site<\/span><span style=\"font-weight: 400\">.<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400\">CTA button should be prominent, bold, easy to find, besides having a smart placement on your website.<\/span><\/p>\n<p><span style=\"font-weight: 400\">How big it should be for driving desired conversions can be figured out by experimenting with different sizes.<\/span><\/p>\n<p>Also, there might be circumstances when you\u2019re talking about two call-to-actions on the same page. In such cases, reducing the button size of your secondary call-to-action makes sense. Here is an example taken from Wufoo.com:<\/p>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"330\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Wufoo-CTA.jpeg\" alt=\"screenshot of the CTA on Wufoo.com\" class=\"wp-image-49562\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Wufoo-CTA.jpeg 500w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Wufoo-CTA.jpeg?tr=w-375 375w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><figcaption class=\"wp-element-caption\">Image Source: <a href=\"http:\/\/wufoo.com\" target=\"_blank\" rel=\"noreferrer noopener\">Wufoo<\/a><\/figcaption><\/figure>\n<\/div>\n\n<p><b>Phrasing<\/b><span style=\"font-weight: 400\">:<\/span><\/p>\n<p><span style=\"font-weight: 400\">Similarly, you can test the CTA button for phrasing. Besides writing SEO-optimized product descriptions and copy, your CTA button calls out to the understanding of the human psyche. Surely, it depends upon your business goal, such as buy now, try now, free trial, etc.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Here is an instance from a <\/span><span style=\"font-weight: 400\">landing page<\/span><span style=\"font-weight: 400\"> where the target group is people needing a loan.<\/span><\/p>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"949\" height=\"438\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/CTA-phrasing.png\" alt=\"an example of landing page where visitors fill up form to request for loans\" class=\"wp-image-49489\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/CTA-phrasing.png 949w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/CTA-phrasing.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/CTA-phrasing.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/CTA-phrasing.png?tr=w-375 375w\" sizes=\"(max-width: 949px) 100vw, 949px\" \/><figcaption class=\"wp-element-caption\">Image source: <a href=\"https:\/\/www.pagewiz.com\/blog\/landing-pages\/landing-page-optimization\" target=\"_blank\" rel=\"noreferrer noopener\">Pagewiz<\/a><\/figcaption><\/figure>\n<\/div>\n\n<p><span style=\"font-weight: 400\">They checked the effectiveness of phrases in their two variations as &#8216;Apply,&#8217; which implied in the <a href=\"https:\/\/vwo.com\/plan\/hypotheses\/\">hypothesis<\/a> that the prospect could be rejected versus &#8216;Submit,&#8217; which sounded more reliable and welcoming.&nbsp;<\/span><\/p>\n<p><b>Color:<\/b><\/p>\n<p><span style=\"font-weight: 400\">Your CTA needs to stand out. Period.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Visual appeal, aesthetics, design of your website&#8211;everything goes in vain if you are not able to achieve your business goals through them.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400\">The last thing you should aim to achieve is to blend your CTA with the theme of the website and your bias towards one favorite color.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Confused? Never mind.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Keep aside your biases and run a test to find out which color would work for your CTA.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Here is an example where a red color button was tested against a green one.<\/span><\/p>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"266\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/CTA-Color-Testing.png\" alt=\"a screenshot of the variations with different CTA colours\" class=\"wp-image-49490\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/CTA-Color-Testing.png 500w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/CTA-Color-Testing.png?tr=w-375 375w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><figcaption class=\"wp-element-caption\">Image source: <a href=\"https:\/\/blog.hubspot.com\/blog\/tabid\/6307\/bid\/20566\/the-button-color-a-b-test-red-beats-green.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">HubSpot<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p><span style=\"font-weight: 400\">Green invariably is associated with go, and red implies danger or avoid. But the results of this test were surprising.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\"><a href=\"https:\/\/blog.hubspot.com\/blog\/tabid\/6307\/bid\/20566\/the-button-color-a-b-test-red-beats-green.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">The red-colored variation of CTA got 21% more clicks than the green one<\/a>.<\/span><\/p>\n\n\n\n<p><b>Placement:<\/b><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Usually, CTA is placed <a href=\"https:\/\/vwo.com\/glossary\/above-the-fold\/\">above the fold<\/a> on your website. But as said, do not assume and go only after best practices.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">A study by ContentVerve found that moving the call to action <a href=\"https:\/\/vwo.com\/glossary\/below-the-fold\/\">below the fold<\/a> increased the conversion by 304%.<\/span><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"632\" height=\"498\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/CTA-Placement.png\" alt=\"an example of how changing the placement of the CTA within a variation impacts conversions\" class=\"wp-image-49491\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/CTA-Placement.png 632w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/CTA-Placement.png?tr=w-375 375w\" sizes=\"(max-width: 632px) 100vw, 632px\" \/><figcaption class=\"wp-element-caption\">Image source: <a href=\"https:\/\/web.archive.org\/web\/20121228001955\/http:\/\/contentverve.com\/how-moving-the-call-to-action-below-the-fold-generated-a-304-lift\/\" target=\"_blank\" rel=\"noreferrer noopener\">Contentverve<\/a><\/figcaption><\/figure>\n<\/div>\n\n<p><span style=\"font-weight: 400\">Also, do take note that these CTA buttons make sense for long-form landing pages. Since most businesses are now shifting to mobile-optimized websites, this would apply only to the desktop versions.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Test your CTA button based on the natural flow of your landing page&#8211;above the fold, middle, left, right, try everywhere.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Run a test for two until you find the winner.<\/span><\/p>\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"4. \u00a0 Human Photographs\" id=\"4-human-photographs\" data-menu-id=\"4-human-photographs\" style=\"text-align:left\"><strong>4. \u00a0 Human Photographs<\/strong><\/h3>\n\n<p><span style=\"font-weight: 400\">To increase your sales, you must appear real to your customers.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400\">Using high-quality human visuals on your website as a design element can be transformational for your eCommerce business. For instance, Jason Thompson conducted an <a href=\"https:\/\/vwo.com\/blog\/human-landing-page-increase-conversion-rate\/\">A\/B test to see if replacing a contact icon with his own photo on his page would lead to more people contacting him.<\/a><\/span><\/p>\n<p><span style=\"font-weight: 400\">The control and variation looked like this:<\/span><\/p>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"353\" height=\"331\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Human-images-testing.png\" alt=\"example of an a\/b \" class=\"wp-image-49492\" \/><figcaption class=\"wp-element-caption\">Image Source: Jason Thompson<\/figcaption><\/figure>\n<\/div>\n\n<p><span style=\"font-weight: 400\">However, human photos are not a panacea for all websites.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">The best way around is to A\/B test photos against the control with no photos on your eCommerce website.\u00a0<\/span><\/p>\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"5. Headline Wording\" id=\"5-headline-wording\" data-menu-id=\"5-headline-wording\" style=\"text-align:left\"><strong>5. Headline Wording<\/strong><\/h3>\n\n<p><span style=\"font-weight: 400\">The <a href=\"https:\/\/vwo.com\/blog\/landing-page-testing\/\">landing page of your eCommerce<\/a> website is suggestive of the actions you would want your visitors to perform.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Based on the business goals you have set, wording can prompt them to take action.<\/span><\/p>\n<p><span style=\"font-weight: 400\">A\/B test your headline wording to figure out the most effective phrase that yields high <a href=\"https:\/\/vwo.com\/glossary\/conversion-rate\/\">conversion rates<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400\">&nbsp;<\/span><span style=\"font-weight: 400\">For example, <a href=\"https:\/\/vwo.com\/success-stories\/movexa\/\">Movexa, a pharmaceutical company, increased their sales by 89%<\/a><\/span><span style=\"font-weight: 400\">&nbsp;after adding the word \u201csupplement\u201d to the headline on this landing page.<\/span><\/p>\n<\/p>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"236\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Headline-wording.png\" alt=\"a screenshot of both the variations of the landing page tested by Movexa\" class=\"wp-image-49493\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Headline-wording.png 512w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Headline-wording.png?tr=w-375 375w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"6. Product Page\" id=\"6-product-page\" data-menu-id=\"6-product-page\" style=\"text-align:left\"><strong>6. Product Page<\/strong><\/h3>\n\n\n<p><span style=\"font-weight: 400\">The design of your <\/span>\n<span style=\"font-weight: 400\"><a href=\"https:\/\/vwo.com\/blog\/ecommerce-product-page-design\/\"> product page plays a crucial role in your eCommerce business as it directly translates into dollars.<\/a><\/span><\/p>\n<p><span style=\"font-weight: 400\">Any mistake would cost you money, which obviously, you would never want.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You must use high-quality images to make your products look super on your category pages! You can experiment with how you display your product images, such as showing a lifestyle on a product category page against an isolated picture of the product against a white background.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400\">For example, Zara takes this to the extreme by using extra-large images on their product category pages.<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1344\" height=\"936\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Product-page.png\" alt=\"an example of Zara using extra-large images on their product category pages\" class=\"wp-image-49494\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Product-page.png 1344w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Product-page.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Product-page.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Product-page.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Product-page.png?tr=w-375 375w\" sizes=\"(max-width: 1344px) 100vw, 1344px\" \/><figcaption class=\"wp-element-caption\">Image source: <a href=\"https:\/\/thegood.com\/guide\/ecommerce-ab-testing-ideas\/\" target=\"_blank\" rel=\"noreferrer noopener\">TheGood<\/a><\/figcaption><\/figure>\n\n\n<p><span style=\"font-weight: 400\">You can test the mosaic view against the list view.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Mosaic view:<\/span><\/p>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1320\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Product-page-mosaic-view.png\" alt=\"a screenshot of a Mosaic view for products on an ecommerce store\" class=\"wp-image-49495\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Product-page-mosaic-view.png?tr=w-1600 1600w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Product-page-mosaic-view.png?tr=w-1366 1366w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Product-page-mosaic-view.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Product-page-mosaic-view.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Product-page-mosaic-view.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Product-page-mosaic-view.png?tr=w-375 375w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><figcaption class=\"wp-element-caption\"><br> Image source: <a href=\"https:\/\/sumo.com\/stories\/ecommerce-ab-testing#4\" target=\"_blank\" rel=\"noreferrer noopener\">Sumo<\/a><\/figcaption><\/figure>\n<\/div>\n\n<p><span style=\"font-weight: 400\">List view:<\/span><\/p>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"426\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Product-page-list-view.png\" alt=\"a screenshot of a list view for products on an ecommerce store\" class=\"wp-image-49496\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Product-page-list-view.png 512w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Product-page-list-view.png?tr=w-375 375w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><figcaption class=\"wp-element-caption\"><br>Image Source: Sumo<\/figcaption><\/figure>\n<\/div>\n\n<p><span style=\"font-weight: 400\">It is entirely dependent on what your customers prefer to see. So, test and find the winner!<\/span><\/p>\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"7. Font Size and Line Height\" id=\"7-font-size-and-line-height\" data-menu-id=\"7-font-size-and-line-height\" style=\"text-align:left\"><strong>7. Font Size and Line Height<\/strong><\/h3>\n\n<p><span style=\"font-weight: 400\">Experiment with different font sizes and line heights to improve the readability of your content. If the text on your homepage is clumsy and small, none of your customers are going to take the time to read it.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400\">For example, Sonos opted for an ultra-minimal design and layout for its website, but it doesn\u2019t detract from the user experience.<\/span><\/p>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"331\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Font-size-and-line-height-testing.png\" alt=\"a screenshot of the website for Sonos where they opted for an ultra-minimal design.\" class=\"wp-image-49497\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Font-size-and-line-height-testing.png 512w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Font-size-and-line-height-testing.png?tr=w-375 375w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><figcaption class=\"wp-element-caption\">Image Source: <a href=\"http:\/\/sonos.com\" target=\"_blank\" rel=\"noreferrer noopener\">Sonos<\/a><\/figcaption><\/figure>\n<\/div>\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"8. Personalization \" id=\"8-personalization\" data-menu-id=\"8-personalization\" style=\"text-align:left\"><strong>8. Personalization <\/strong><\/h3>\n\n<p><span style=\"font-weight: 400\">A user left your page while browsing for a table lamp. You can cookie such visitors and offer them to pick from your new collection of table lamps when they revisit your page.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Every aspect of <\/span><a href=\"https:\/\/vwo.com\/website-personalization\/\"><span style=\"font-weight: 400\">personalization to better the user experience, can help you increase conversions.<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400\">Here is an example of ASOS that uses personalization for recommendations basis previous shopping behavior of their customers:<\/span><\/p>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"1108\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Personalization.png\" alt=\"a screenshot of the personalized recommendations on the ecommerce store of ASOS\" class=\"wp-image-49498\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Personalization.png 750w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Personalization.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Personalization.png?tr=w-375 375w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><figcaption class=\"wp-element-caption\"><br>Image source: ASOS<br><br><\/figcaption><\/figure>\n<\/div>\n\n<p><span style=\"font-weight: 400\">You must test your page with and without personalization to see how it affects your conversions.<\/span><\/p>\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"9. Notify for Back-in-Stock Products\" id=\"9-notify-for-back-in-stock-products\" data-menu-id=\"9-notify-for-back-in-stock-products\" style=\"text-align:left\"><strong>9. Notify for Back-in-Stock Products<\/strong><\/h3>\n\n<p><span style=\"font-weight: 400\">When your product goes high-on demand, look at it as an opportunity. Provide your visitors with an option of back-in-stock notification, which means that you will notify them when the product they intend to buy gets replenished in the inventory. <\/span><\/p>\n<p><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">This will not only help you with their email addresses but also won&#8217;t let your customers go away empty-handed.<\/span><\/p>\n<p><span style=\"font-weight: 400\">For example, an Indian lifestyle brand Myntra asks their visitors to &#8216;wishlist&#8217; the sold-out items they intend to buy in the future.&nbsp;<\/span><\/p>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"517\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Out-of-stock-product-testing-1024x517.png\" alt=\"screenshot of the product listing on Myntra.com\" class=\"wp-image-49499\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Out-of-stock-product-testing-1024x517.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Out-of-stock-product-testing-1024x517.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Out-of-stock-product-testing-1024x517.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Out-of-stock-product-testing-1024x517.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Image Source: <a href=\"http:\/\/myntra.com\" target=\"_blank\" rel=\"noreferrer noopener\">Myntra<\/a><\/figcaption><\/figure>\n\n\n<p><span style=\"font-weight: 400\">As soon as the visitors wishlist it, they are redirected to Myntra\u2019s sign up page that essentially asks for the email address as shown below:<\/span><\/p>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"479\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Out-of-stock-product-email-1024x479.png\" alt=\"screenshot of the login page of Myntra.com\" class=\"wp-image-49500\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Out-of-stock-product-email-1024x479.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Out-of-stock-product-email-1024x479.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Out-of-stock-product-email-1024x479.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Out-of-stock-product-email-1024x479.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Image Source: Myntra<\/figcaption><\/figure>\n\n\n<p><span style=\"font-weight: 400\">You can test the impact of putting sold out options on your sales by testing it against your control that does not provide any actionable cue to your prospects when any commodity goes out of stock on your online store.<\/span><\/p>\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"10. Help People, Don\u2019t Sell Them\" id=\"10-help-people-dont-sell-them\" data-menu-id=\"10-help-people-dont-sell-them\" style=\"text-align:left\"><strong>10. Help People, Don\u2019t Sell Them<\/strong><\/h3>\n\n<p><span style=\"font-weight: 400\">You don\u2019t always have to sell to the people to make money. It always helps when you start a conversation around helping them. Such prospects are more likely to convert into customers.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400\">For example, ActiveNetwork made a decision to change how they use emails for promoting their product. Instead of using the usual sales tone, they created a new email template copy, using a supportive tone.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Have a look at the difference.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Sales version:<\/span><\/p>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"359\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Sales-tone.png\" alt=\"screenshot of the sales version of the email template copy\" class=\"wp-image-49501\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Sales-tone.png 480w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Sales-tone.png?tr=w-375 375w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><figcaption class=\"wp-element-caption\"><br>Image Source: <a href=\"https:\/\/marketingexperiments.com\/email-marketing\/3-email-a-b-tests-firm-foundation\/\" target=\"_blank\" rel=\"noreferrer noopener\">MarketingExperiments<\/a><\/figcaption><\/figure>\n<\/div>\n\n<p><span style=\"font-weight: 400\">Supportive version:<\/span><\/p>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"399\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Supportive-tone.png\" alt=\"screenshot of the supportive version of the email template copy\" class=\"wp-image-49502\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Supportive-tone.png 480w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Supportive-tone.png?tr=w-375 375w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><figcaption class=\"wp-element-caption\"><br>Image Source: MarketingExperiments<\/figcaption><\/figure>\n<\/div>\n\n<p><span style=\"font-weight: 400\">The latter increased the leads by a whopping 349%.<\/span><\/p>\n\n\n<h2 class=\"wp-block-heading has-text-align-center\"><em><a href=\"https:\/\/vwo.com\/ab-testing\/#guide-download\"><span style=\"text-decoration: underline\">Download Free: A\/B Testing Guide<\/span><\/a><\/em><\/h2>\n\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"11. Expert Tip on an Item\" id=\"11-expert-tip-on-an-item\" data-menu-id=\"11-expert-tip-on-an-item\" style=\"text-align:left\"><strong>11. Expert Tip on an Item<\/strong><\/h3>\n\n<p><span style=\"font-weight: 400\">Adding warmth to your customer experience is something that eCommerce stores often struggle with. An expert tip at the product page has huge potential to boost your sales. <\/span><\/p>\n<p><span style=\"font-weight: 400\">This not only builds a genuine emotional connection with your target group but ensures the customer that it is worth investing in your product.<\/span><\/p>\n<p><span style=\"font-weight: 400\">For example, while running an A\/B test for Roller Skate Nation\u2019s product page, an expert review <\/span><span style=\"font-weight: 400\">boosted their sales by 69%<\/span><span style=\"font-weight: 400\">.<\/span><\/p>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"271\" height=\"512\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Expert-tip-testing.png\" alt=\"screenshot of both the variations of the Roller Skate Nation's product page\" class=\"wp-image-49503\" style=\"width:367px;height:693px\" \/><figcaption class=\"wp-element-caption\">Image Source: <a href=\"https:\/\/www.singlegrain.com\/blog-posts\/conversions\/13-conversion-rate-optimization-case-studies\/\" target=\"_blank\" rel=\"noreferrer noopener\">Singlegrain<\/a><\/figcaption><\/figure>\n<\/div>\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"12. Promotional Content\" id=\"12-promotional-content\" data-menu-id=\"12-promotional-content\" style=\"text-align:left\"><strong>12. Promotional Content<\/strong><\/h3>\n\n<p><span style=\"font-weight: 400\">Practically, everybody loves discounts. However, you must not make assumptions, falling for the theory that promotional content always drives conversions.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Let us have a look at <\/span><span style=\"font-weight: 400\">this case study<\/span><span style=\"font-weight: 400\"> on the SimCity website:<\/span><\/p>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"265\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Promotional-content.png\" alt=\"screenshot of the both the variations of the A\/B test on the SimCity website\" class=\"wp-image-49504\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Promotional-content.png 512w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Promotional-content.png?tr=w-375 375w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><figcaption class=\"wp-element-caption\"><br>Image Source:SimCity<\/figcaption><\/figure>\n<\/div>\n\n<p><span style=\"font-weight: 400\">The control was the original landing page, having promotional information at the top of the screen, below the menu bar.<\/span><\/p>\n<p><span style=\"font-weight: 400\">It was pretty simple, right?<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you go by assumption, an incentive like this must be good enough for conversion.<\/span><\/p>\n<p><span style=\"font-weight: 400\">However, when it was eliminated from the landing page, they saw a 43% increase in checkouts.<\/span><\/p>\n<p><span style=\"font-weight: 400\">This is an implication of the success of simple <a href=\"https:\/\/vwo.com\/blog\/design-principles-increase-conversions\/\">website designs that drive conversions<\/a>. Visitors did not get perplexed to figure out the CTA button in the variation, which ironically the control did with the promotional content under the menu bar.<\/span><\/p>\n<p><span style=\"font-weight: 400\">However, you need to see by testing whether adding promotional content is worth including for your eCommerce business.<\/span><\/p>\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"13. One-Page Against Multi-Page Layout \" id=\"13-one-page-against-multi-page-layout\" data-menu-id=\"13-one-page-against-multi-page-layout\" style=\"text-align:left\"><strong>13. One-Page Against Multi-Page Layout <\/strong><\/h3>\n\n<p><span style=\"font-weight: 400\">When it comes to <\/span><span style=\"font-weight: 400\">cart abandonments<\/span><span style=\"font-weight: 400\">, providing checkout on a single page versus multiple pages can have a significant impact.<\/span><\/p>\n<p><span style=\"font-weight: 400\">&nbsp;<\/span><span style=\"font-weight: 400\">You can see on the screenshot below how Walmart creates a convenient checkout flow on one page.<\/span><\/p>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"756\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/page-layout-testing-1024x756.png\" alt=\"screenshot of the checkout flow on the website of Walmart\" class=\"wp-image-49505\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/page-layout-testing-1024x756.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/page-layout-testing-1024x756.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/page-layout-testing-1024x756.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/page-layout-testing-1024x756.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><br>Image Source: <a href=\"https:\/\/www.designforfounders.com\/ab-testing-examples\/\" target=\"_blank\" rel=\"noreferrer noopener\">Designforfounders<\/a><\/figcaption><\/figure>\n<\/div>\n\n<p><span style=\"font-weight: 400\">But you should know what the easiest way possible for your customers is. Ensure that they never struggle or feel lost in the middle of the sales cycle ever.<\/span><\/p>\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"14. Customer Support During Shopping\" id=\"14-customer-support-during-shopping\" data-menu-id=\"14-customer-support-during-shopping\" style=\"text-align:left\"><strong>14. Customer Support During Shopping<\/strong><\/h3>\n\n\n<p><span style=\"font-weight: 400\">Lack of support is one of the detrimental factors for shopping cart abandonment rates.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Your visitors have some expectations from you in terms of convenience and service.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">&nbsp;<\/span><span style=\"font-weight: 400\">Now, how can you provide that kind of support?&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">If you do not offer live chat, try experimenting with it.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">You can surely invest in technology for a month or two, in let\u2019s say, a 30-day free shipping period and test it against the control, without live chat to measure hike in sales.<\/span><\/p>\n\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"15. Navigation Menu\" id=\"15-navigation-menu\" data-menu-id=\"15-navigation-menu\" style=\"text-align:left\"><strong>15. Navigation Menu<\/strong><\/h3>\n\n<p><span style=\"font-weight: 400\">Keeping things simple is your best bet, whether it is for design, page layout, or navigation menu.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Your visitor is bound to get frustrated, looking at the complex navigation menu of your website, which is supposed to show him the way.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Here is an example of Yeppiechef. They removed the navigation menu on their landing page and tested it against the control version.&nbsp;<\/span><\/p>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"254\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Navigation-menu-testing.png\" alt=\"screenshot from the A\/B test on the website of Yeppichef \" class=\"wp-image-49506\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Navigation-menu-testing.png 512w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Navigation-menu-testing.png?tr=w-375 375w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><figcaption class=\"wp-element-caption\"><br>Image Source: YeppieChef<\/figcaption><\/figure>\n<\/div>\n\n<p><span style=\"font-weight: 400\">This design change resulted in an <\/span><span style=\"font-weight: 400\">increased conversions rate by 100%<\/span><span style=\"font-weight: 400\">. If it worked for them, it could work for you too.<\/span><\/p>\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"16. Quick Product View\" id=\"16-quick-product-view\" data-menu-id=\"16-quick-product-view\" style=\"text-align:left\"><strong>16. Quick Product View<\/strong><\/h3>\n\n<p><span style=\"font-weight: 400\">To eliminate your prospects\u2019 struggle in finding the additional product description, you must test your site with a quick product view. <\/span><\/p>\n<p><span style=\"font-weight: 400\">This enables them to compare the products in an instant overview and helps them out in making buying decisions faster.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Here is an example that shows the page on the left without a Quick view, while on the right, it shows the details of the product as the visitor hovers the cursor on a specific product.<\/span><\/p>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"504\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Quick-product-view-1024x504.png\" alt=\"screenshot of a quick product view  on an ecommerce store\" class=\"wp-image-49507\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Quick-product-view-1024x504.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Quick-product-view-1024x504.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Quick-product-view-1024x504.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Quick-product-view-1024x504.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><br>Image Source: Baymard<\/figcaption><\/figure>\n\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"17. Product Videos and 360\u00b0 videos\" id=\"17-product-videos-and-360-videos\" data-menu-id=\"17-product-videos-and-360-videos\" style=\"text-align:left\"><strong>17. Product Videos and 360\u00b0 videos<\/strong><\/h3>\n\n<p><span style=\"font-weight: 400\">We are living in the age of videos. Product videos are also quickly becoming an absolute necessity to include on your product page for a better user experience.<\/span><\/p>\n<p><span style=\"font-weight: 400\">&nbsp;<\/span><span style=\"font-weight: 400\">For example, ASOS was one of the first companies to capitalize on 360\u00b0 product videos. Many eCommerce companies dealing with apparel and footwear have adopted the video feature.<\/span><\/p>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"559\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/360-videos-1-1024x559.png\" alt=\"an example of a testing the impact of adding a product video on an ecommerce store\" class=\"wp-image-49513\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/360-videos-1-1024x559.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/360-videos-1-1024x559.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/360-videos-1-1024x559.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/360-videos-1-1024x559.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><br>Image Source: ASOS<\/figcaption><\/figure>\n\n\n<p><span style=\"font-weight: 400\">However, as said, don\u2019t follow the herd mentality. Before making any decision, you must test whether that works for your target audience.<\/span><\/p>\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"18. Test Upselling Against Cross-Selling\" id=\"18-test-upselling-against-cross-selling\" data-menu-id=\"18-test-upselling-against-cross-selling\" style=\"text-align:left\"><strong>18. Test <a href=\"https:\/\/vwo.com\/blog\/use-upsell-cross-sell\/\">Upselling Against Cross-Selling<\/a><\/strong><\/h3>\n\n<p><span style=\"font-weight: 400\">You must test your website for selling complementary products against higher-priced products. For example, Apple are experts at upselling their products by enabling customers to upgrade.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Test what works for your site.<\/span><\/p>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"763\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Upselling-against-cross-selling-1024x763.png\" alt=\"an example of testing upselling against cross-selling on a website\" class=\"wp-image-49509\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Upselling-against-cross-selling-1024x763.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Upselling-against-cross-selling-1024x763.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Upselling-against-cross-selling-1024x763.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Upselling-against-cross-selling-1024x763.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><br>Image Source: Apple.com<\/figcaption><\/figure>\n\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"19. Including Tags on Preview Images\" id=\"19-including-tags-on-preview-images\" data-menu-id=\"19-including-tags-on-preview-images\" style=\"text-align:left\"><strong>19. Including Tags on Preview Images<\/strong><\/h3>\n\n<p><span style=\"font-weight: 400\">Emphasizing \u201cBest Seller\u201d or \u201cNew\u201d for added guidance can be a sales booster for your website. Add such callouts on items that might be on sale.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400\">Visitors are motivated to purchase when they see callouts to the existing products that interest them.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Here is an example of Wayfair, which uses bright red tags heavily on their site. This way, they indicate price drops and discounts on selected items.<\/span><\/p>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"492\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Tags-on-preview-images-1024x492.png\" alt=\"a screenshot of how tags are included within preview images\" class=\"wp-image-49510\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Tags-on-preview-images-1024x492.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Tags-on-preview-images-1024x492.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Tags-on-preview-images-1024x492.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/Tags-on-preview-images-1024x492.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><br>Image Source: <a href=\"http:\/\/wayfair.com\" target=\"_blank\" rel=\"noreferrer noopener\">Wayfair<\/a><\/figcaption><\/figure>\n\n\n<p><span style=\"font-weight: 400\">This method is not only quick but effective for increasing the success of your product page.<\/span><\/p>\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"20. Social Proof by User-Generated Content\" id=\"20-social-proof-by-user-generated-content\" data-menu-id=\"20-social-proof-by-user-generated-content\" style=\"text-align:left\"><strong>20. Social Proof by User-Generated Content<\/strong><\/h3>\n\n<p><span style=\"font-weight: 400\">In the last leg of the sales cycle, just before making a purchase, customers look for validation, ensuring they are doing the right thing.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The best way to go about it is to enable your site with testimonials and product reviews by your previous buyers.<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u00a0<\/span><span style=\"font-weight: 400\">By showing your potential customers how satisfied your customers are with that particular product increases their motivation to make a purchase.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u00a0<\/span><span style=\"font-weight: 400\">For instance, Tarte leverages this feature on their product pages by showing Instagram posts that hashtag the product.<\/span><\/p>\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"764\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/User-generated-content-1024x764.png\" alt=\"an example of social proof highlighted using user generated content\" class=\"wp-image-49511\" style=\"width:840px;height:auto\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/User-generated-content-1024x764.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/User-generated-content-1024x764.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/User-generated-content-1024x764.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/02\/User-generated-content-1024x764.png?tr=w-375 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Image Source: <a href=\"https:\/\/tartecosmetics.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tartecosmetics<\/a><\/figcaption><\/figure>\n\n\n\n<p><span style=\"font-weight: 400\">You are getting a free promotion with your superb product that customers happily flaunt on social media.&nbsp;&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">You can, for example, test reviews against <a href=\"https:\/\/vwo.com\/glossary\/user-generated-content\/\">user-generated<\/a> videos and see which one is the winner.&nbsp;<\/span><\/p>\n\n\n\n<p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;But which idea you should test first? Watch the webinar to get practical techniques and strategies for hypothesis prioritization.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:5117,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:1,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;}\">But which idea should you test first? Watch the webinar to get practical techniques and strategies for hypothesis prioritization.<\/span><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-wistia-inc wp-block-embed-wistia-inc\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" title=\"Beyond Ice Framework Mastering Hypothesis Prioritization Final-1 Video\" src=\"https:\/\/fast.wistia.net\/embed\/iframe\/sox7i329qe?dnt=1#?secret=2AA1f8LfQS\" data-secret=\"2AA1f8LfQS\" frameborder=\"0\" scrolling=\"no\" width=\"690\" height=\"388\"><\/iframe>\n<\/div><figcaption class=\"wp-element-caption\">Mastering Hypothesis Prioritization | VWO Webinar<\/figcaption><\/figure>\n\n\n<h2 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level1\" data-menu=\"Conclusion\" id=\"conclusion\" data-menu-id=\"conclusion\" style=\"text-align:left\"><strong>Conclusion<\/strong><\/h2>\n\n\n<p><span style=\"font-weight: 400\">It will certainly be a learning experience to test all these elements and determine which one converts better on your landing page.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Be ingenious and creative when A\/B testing. Following the herd mentality or best practices can only take you so far.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Go ahead and do your first A\/B test. Conduct tests with your users in mind and with a definite idea of what you are trying to accomplish.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Think long, think big. Start A\/B testing right away.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Whether you are a seasoned marketer or a newbie owning an online store, you are consuming content every moment on the web to step your game up. The Internet is littered with posts that simply ask you to go ahead and test this CTA or that headline! However, it\u2019s important to bear in mind that&#8230;<\/p>\n","protected":false},"author":373,"featured_media":57897,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"post_read_time":14,"footnotes":""},"categories":[10676],"tags":[],"feature":[1852,10526],"industry-type":[10567],"product":[10626],"role":[10632,10638,10637],"region":[],"class_list":["post-49484","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-a-b-testing","feature-ab-testing","feature-experimentation-platform"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>eCommerce A\/B Testing: 20 Elements To Optimize [2026]<\/title>\n<meta name=\"description\" content=\"In this post, we walk you through the 20 elements that you must A\/B test &amp; optimize on your eCommerce store, to boost your conversions in 2026.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vwo.com\/blog\/ecommerce-ab-testing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"eCommerce A\/B Testing: 20 Elements To Optimize [2026]\" \/>\n<meta property=\"og:description\" content=\"In this post, we walk you through the 20 elements that you must A\/B test &amp; optimize on your eCommerce store, to boost your conversions in 2026.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vwo.com\/blog\/ecommerce-ab-testing\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/vwoofficial\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-02-04T14:52:28+00:00\" \/>\n<meta property=\"article:modified_time\" 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