{"id":49203,"date":"2020-01-27T19:47:27","date_gmt":"2020-01-27T14:17:27","guid":{"rendered":"https:\/\/vwo.com\/blog\/?p=49203"},"modified":"2025-02-07T12:18:47","modified_gmt":"2025-02-07T06:48:47","slug":"vwo-engage-new-permission-prompt","status":"publish","type":"post","link":"https:\/\/vwo.com\/blog\/vwo-engage-new-permission-prompt\/","title":{"rendered":"Browsers Are Changing Push Notification Opt-In Process And Here\u2019s How VWO Engage is Ready For It"},"content":{"rendered":"\n<p>Google Chrome and Mozilla Firefox have recently made changes to permission prompts for web <a href=\"https:\/\/vwo.com\/push-notifications\/\">push notifications<\/a>. The intent is to make the visitor journey on a website that uses notifications more seamless. We\u2019ll take a look at what the changes are, and how <a href=\"https:\/\/vwo.com\/engage\/\">VWO Engage<\/a> will still enable you to use powerful web push notifications to drive engagement and conversion with your website visitors.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\"><em><a href=\"https:\/\/vwo.com\/push-notifications\/#guide-download\"><span style=\"text-decoration: underline\">Download Free: Push Notifications Guide<\/span><\/a><\/em><\/h2>\n\n\n<h2 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level1\" data-menu=\"Enter Quiet Notifications\" id=\"enter-quiet-notifications\" data-menu-id=\"enter-quiet-notifications\" style=\"text-align:left\">Enter <strong><em>Quiet Notifications<\/em><\/strong><\/h2>\n\n<p><span style=\"font-weight: 400\">The key change on these browsers is in the opt-in process for push notifications. Google and Mozilla have introduced browser changes that will make the opt-in prompt for push-notifications less visible or \u2018quieter\u2019.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400\">Let\u2019s understand these changes for different browsers:&nbsp;<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><b>Google Chrome:<\/b><span style=\"font-weight: 400\"> For Google Chrome version 80 and onwards, quieter notification prompts are now enabled first for users who typically block notification permission requests, and second, on sites with very low opt-in rates. This change is across both desktop and Android browsers. The <\/span><i><span style=\"font-weight: 400\">quiet notifications <\/span><\/i><span style=\"font-weight: 400\">will appear as below:&nbsp;<\/span><\/li>\n<\/ol>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1912\" height=\"1190\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/06\/unblock-push-notifications-on-browser.png\" alt=\"unblock push notifications on browser\" class=\"wp-image-52270\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/06\/unblock-push-notifications-on-browser.png 1912w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/06\/unblock-push-notifications-on-browser.png?tr=w-1600 1600w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/06\/unblock-push-notifications-on-browser.png?tr=w-1366 1366w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/06\/unblock-push-notifications-on-browser.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/06\/unblock-push-notifications-on-browser.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/06\/unblock-push-notifications-on-browser.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/06\/unblock-push-notifications-on-browser.png?tr=w-375 375w\" sizes=\"(max-width: 1912px) 100vw, 1912px\" \/><figcaption class=\"wp-element-caption\">Image source: <a href=\"https:\/\/blog.chromium.org\/2020\/01\/introducing-quieter-permission-ui-for.html\" target=\"_blank\" rel=\"noreferrer noopener\">Chromium<\/a><\/figcaption><\/figure>\n\n\n<p><b>2. <a href=\"https:\/\/vwo.com\/engage\/features\/firefox-push-notifications\/\">Mozilla Firefox<\/a>:<\/b><span style=\"font-weight: 400\"> From Mozilla Firefox version 72, the desktop browser no longer shows permission prompts unless the user has interacted with the website prior to the request. Interaction, in this case, implies that the user has performed a tap, click, or pressed a key.<\/span><\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"248\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/01\/PN-Changes-GIF-2.gif\" alt=\"GIF highlighting the quieter notifications in Mozilla Firefox\" class=\"wp-image-49205\" \/><figcaption class=\"wp-element-caption\">Image source: <a href=\"https:\/\/www.mozilla.org\/en-US\/firefox\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mozilla Firefox<\/a><\/figcaption><\/figure>\n\n\n<p><span style=\"font-weight: 400\">3. <\/span><a href=\"https:\/\/vwo.com\/engage\/features\/safari-push-notifications\/\"><b>Safari<\/b><\/a><span style=\"font-weight: 400\">: Safari previously introduced the changes that Mozilla Firefox has adopted. So in Safari 12.1 and above, unless a user interacts with the website, the notifications prompt are not shown. <\/span><\/p>\n\n<h2 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level1\" data-menu=\"VWO Engage still helps you make an impact\" id=\"vwo-engage-still-helps-you-make-an-impact\" data-menu-id=\"vwo-engage-still-helps-you-make-an-impact\" style=\"text-align:left\"><strong>VWO Engage still helps you make an impact<\/strong><\/h2>\n\n<h3 class=\"js-cro-guide-subheading gtm_heading \" data-level=\"level2\" data-menu=\"Shifting to a 2-step prompt process\" id=\"shifting-to-a-2-step-prompt-process\" data-menu-id=\"shifting-to-a-2-step-prompt-process\" style=\"text-align:left\"><strong>Shifting to a 2-step prompt process<\/strong><\/h3>\n\n<p><span style=\"font-weight: 400\">Our goal with the 2-step prompt process is to ensure that your overall acceptance rate is as high as possible. The way we have solved this is to make the opt-in process more meaningful for the user. We have made the 2-step prompt the new normal for all the notifications sent through VWO Engage. Not a VWO Engage user? Find out how VWO Engage can help you convert visitors into customers with a <\/span><a href=\"#free-trial\"><span style=\"font-weight: 400\">free trial<\/span><\/a><span style=\"font-weight: 400\"> now.<\/span><\/p>\n<p><span style=\"font-weight: 400\">What this means is that instead of a one-step opt-in process where browsers could penalize you if a lot of users block the opt-in, we will follow a two-step process. This will allow users to understand the value your notifications can provide. And make a more informed choice. Even if they decide not to opt-in, you will not be penalized by the browsers.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400\">This is how the one-step prompt looked like. The visitor was not given much context or information to be able to choose between block or allow. <\/span><\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"269\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/01\/2-step-prompts-1.png\" alt=\"the permission prompt in one-step process\" class=\"wp-image-49206\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/01\/2-step-prompts-1.png 512w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/01\/2-step-prompts-1.png?tr=w-375 375w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n<p><span style=\"font-weight: 400\">This is how the two-step prompt in VWO Engage looks like. Having one more step gives you the chance to display more contextual information and succeed in allowing the opt-in.&nbsp;<\/span><\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"270\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/01\/2-step-prompts-2.gif\" alt=\"the steps involved in the two-step prompt process for VWO Engage\" class=\"wp-image-49207\" \/><\/figure>\n\n\n<p><span style=\"font-weight: 400\">We will enable this by default for Google Chrome version 80, Mozilla Firefox version 72 and Safari version 12.1 and above.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">All the browsers running on older versions would continue to work on your current setting. Although we don\u2019t recommend it, you can switch back to one-step by going into your account settings.<\/span><\/p>\n<h2 style=\"text-align: center\"><a href=\"https:\/\/vwo.com\/push-notifications\/#guide-download\"><span style=\"text-decoration: underline\"><em>Download Free: Push Notifications Guide<\/em><\/span><\/a><\/h2>\n<p><span style=\"font-weight: 400\">There are two key ways this will help your business:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">With a custom message, you can add more context to make the process of opt-in more meaningful. Only subscribers who are actually interested in hearing from you and engaging with your website will be collected.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You are able to smartly navigate being \u2018silenced\u2019 by the browser automatically because you only show the native browser prompt to visitors who show interest by clicking \u2018Allow\u2019 on <\/span><span style=\"font-weight: 400\">the VWO <\/span><span style=\"font-weight: 400\">Engage custom opt-in mechanism asking for permission. This safeguards your website from being penalized against \u2018denied\u2019 opt-ins.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">To sum up, nothing changes in how you send notifications. With <\/span><a href=\"https:\/\/vwo.com\/engage\/\"><span style=\"font-weight: 400\">VWO Engage<\/span><\/a><span style=\"font-weight: 400\">, we are gearing you up to be ready for a quieter world of notifications and win your website visitors while safeguarding yourself from being penalized.\u00a0<\/span><\/p>\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"#free-trial\"><img loading=\"lazy\" decoding=\"async\" width=\"2400\" height=\"1256\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2021\/09\/End-Banner_Browsers-Are-Changing-Push-Notification-Opt-In-Process-And-Heres-How-VWO-Engage-is-Ready-For-It.png\" alt=\"Banner Push Notification\" class=\"wp-image-60201\" srcset=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2021\/09\/End-Banner_Browsers-Are-Changing-Push-Notification-Opt-In-Process-And-Heres-How-VWO-Engage-is-Ready-For-It.png 2400w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2021\/09\/End-Banner_Browsers-Are-Changing-Push-Notification-Opt-In-Process-And-Heres-How-VWO-Engage-is-Ready-For-It.png?tr=w-1600 1600w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2021\/09\/End-Banner_Browsers-Are-Changing-Push-Notification-Opt-In-Process-And-Heres-How-VWO-Engage-is-Ready-For-It.png?tr=w-1366 1366w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2021\/09\/End-Banner_Browsers-Are-Changing-Push-Notification-Opt-In-Process-And-Heres-How-VWO-Engage-is-Ready-For-It.png?tr=w-1024 1024w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2021\/09\/End-Banner_Browsers-Are-Changing-Push-Notification-Opt-In-Process-And-Heres-How-VWO-Engage-is-Ready-For-It.png?tr=w-768 768w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2021\/09\/End-Banner_Browsers-Are-Changing-Push-Notification-Opt-In-Process-And-Heres-How-VWO-Engage-is-Ready-For-It.png?tr=w-640 640w, https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2021\/09\/End-Banner_Browsers-Are-Changing-Push-Notification-Opt-In-Process-And-Heres-How-VWO-Engage-is-Ready-For-It.png?tr=w-375 375w\" sizes=\"(max-width: 2400px) 100vw, 2400px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Google Chrome and Mozilla Firefox have recently made changes to permission prompts for web push notifications. The intent is to make the visitor journey on a website that uses notifications more seamless. We\u2019ll take a look at what the changes are, and how VWO Engage will still enable you to use powerful web push notifications&#8230;<\/p>\n","protected":false},"author":205,"featured_media":55960,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"post_read_time":3,"footnotes":""},"categories":[1855],"tags":[],"feature":[1854,10526],"industry-type":[],"product":[],"role":[10643],"region":[],"class_list":["post-49203","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-engagement","feature-push-notifications","feature-experimentation-platform"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>New Push Notification Opt-In Prompt: VWO Engage is Ready<\/title>\n<meta name=\"description\" content=\"With VWO Engage, we are gearing you up to be ready for a quieter world of push notifications in Google Chrome and Mozilla. 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Learn more in this post.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vwo.com\/blog\/vwo-engage-new-permission-prompt\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/vwoofficial\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-01-27T14:17:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-07T06:48:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/01\/OG-image_Browsers-Are-Changing-Push-Notification-Opt-In-Process-And-Heres-How-VWO-Engage-is-Ready-For-It.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Mani Makkar\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@VWO\" \/>\n<meta name=\"twitter:site\" content=\"@VWO\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mani Makkar\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/vwo.com\/blog\/vwo-engage-new-permission-prompt\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/vwo.com\/blog\/vwo-engage-new-permission-prompt\/\"},\"author\":{\"name\":\"Mani Makkar\",\"@id\":\"https:\/\/vwo.com\/blog\/#\/schema\/person\/e0fd0377b484a71d26136fa1cda905e5\"},\"headline\":\"Browsers Are Changing Push Notification Opt-In Process And Here\u2019s How VWO Engage is Ready For It\",\"datePublished\":\"2020-01-27T14:17:27+00:00\",\"dateModified\":\"2025-02-07T06:48:47+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/vwo.com\/blog\/vwo-engage-new-permission-prompt\/\"},\"wordCount\":659,\"publisher\":{\"@id\":\"https:\/\/vwo.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/vwo.com\/blog\/vwo-engage-new-permission-prompt\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/01\/Feature-image_Browsers-Are-Changing-Push-Notification-Opt-In-Process-And-Heres-How-VWO-Engage-is-Ready-For-It.png\",\"articleSection\":[\"Customer Engagement\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/vwo.com\/blog\/vwo-engage-new-permission-prompt\/\",\"url\":\"https:\/\/vwo.com\/blog\/vwo-engage-new-permission-prompt\/\",\"name\":\"New Push Notification Opt-In Prompt: VWO Engage is Ready\",\"isPartOf\":{\"@id\":\"https:\/\/vwo.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/vwo.com\/blog\/vwo-engage-new-permission-prompt\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/vwo.com\/blog\/vwo-engage-new-permission-prompt\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.wingify.com\/gcp\/uploads\/sites\/3\/2020\/01\/Feature-image_Browsers-Are-Changing-Push-Notification-Opt-In-Process-And-Heres-How-VWO-Engage-is-Ready-For-It.png\",\"datePublished\":\"2020-01-27T14:17:27+00:00\",\"dateModified\":\"2025-02-07T06:48:47+00:00\",\"description\":\"With VWO Engage, we are gearing you up to be ready for a quieter world of push notifications in Google Chrome and Mozilla. 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