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on Conversion Rate Optimization

Micro and Macro Conversions | Choosing the Right CRO Metrics

Clearly defining the key performance indicators, or KPIs, is the first step to any Conversion Rate Optimization (CRO) campaign. It is only through tracking and measuring results on these KPIs that a business can optimize for growth. The KPIs in CRO can be broadly divided into two categories: macro and micro conversions (or goals). Macro […]

Why CRO and UX Are a Match Made in Heaven

As a practice, Conversion Rate Optimization (CRO) and User Experience (UX) have a lot in common. Both CRO and UX aim to help users get things done with their minimum efforts. They both involve the use of certain tasks such as user feedback and usability testing. The question that “Is CRO a part of UX, […]

Kickstart Your Personalization Program With This 4-Step Guide

Today’s leading online enterprises know the key to cracking higher conversions—providing relevant experiences to users through personalization. There is a large amount of data across the Internet that reinforces the power of website personalization. CMO by Adobe, for example, compiles interesting data about personalization from different sources to present a complete picture on personalized marketing: […]

All You Need to Know About eCommerce Conversion Optimization | An Interview with Tomasz Mazur

The following is an interview with Tomasz Mazur, a Conversion Rate Optimization expert, currently working as a consultant with Peaks & Pies. Tomasz has several years of experience working on eCommerce conversion optimization and UX. He has previously worked with Zalando, Europe’s leading online fashion website. Tomasz Mazur, Conversion Rate Optimization expert at Peaks & […]

Learn How Experts Derive Insights from A/B Test Results

You conducted an A/B test—great! But what next? How would you derive valuable insights from the A/B test results? And more importantly, how would you incorporate those insights into subsequent tests? As Deloitte University Press Research on Industrialized Analytics suggests, acquiring information is just the first step of any robust data analysis program. Transforming that […]

The Why and How of Prioritizing A/B Testing Hypotheses

Building a strong hypothesis is crucial for testing—no doubt. But what should you do when you have a backlog of potential hypotheses to test? How should you go about deciding which one to test first? Often, organizations do not have a structured approach to conversion rate optimization (CRO) and arbitrarily pick out a hypothesis from […]

What Does a CRO Program Consist of? | An Interview with Avast’s Michal Parizek

The following is an interview with Michal Parizek, Senior eCommerce & Optimization Specialist at Avast (a leading antivirus software company). Michal is a Conversion Rate Optimization (CRO) expert, having over seven years of experience across multiple industries. Michal Parizek, Senior eCommerce & Optimization Specialist at Avast Michal has created the popular Conversion Rate Optimization Maturity […]

How to Get Top Management Buy-in for a Conversion Rate Optimization Program

Conversion Rate Optimization (CRO) is gradually becoming a known concept across enterprises, globally. And, as more and more enterprises become aware of the benefits of CRO, you would expect that most of them are putting CRO to practice. Unfortunately, that is not the case. Many organizations still haven’t included CRO in their “growth activities” suite. […]

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